Margie Ponce
Costa Mesa,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Teachers Aide
International Christian Montessori Academy
02.2024 - 03.2024
- Assisted teachers with supervision and care of group of Number children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Concierge
Coastal Heights
07.2023 - 02.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Education
Costa Mesa High School
Costa Mesa, CA06.2016
Early Childhood Education - Early Childhood Education
Orange Coast College
Costa Mesa, CASkills
- Bilingual
- Patience and Empathy
Volunteer Work
Wrote and sent a letter to a hurt American Soldier
Timeline
Teachers Aide
International Christian Montessori Academy
02.2024 - 03.2024
Concierge
Coastal Heights
07.2023 - 02.2024
Costa Mesa High School
Early Childhood Education - Early Childhood Education
Orange Coast College
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