Margie Gonzales
Newmarket
Summary
Resourceful Cash Supervisor known for high productivity and efficient task completion. Specialized skills include cash handling accuracy, conflict resolution, and team leadership. Excel in communication, problem-solving, and time management to enhance workplace efficiency and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1998
1998
years of post-secondary education
Work History
Cash Supervisor
Shopers Drug Mart
Newmarket
10.2025 - Current
- Supervised cash handling and maintained accuracy in financial transactions.
- Trained and supported cashiers in operating register systems effectively.
- Oversaw daily cash drawer reconciliation and addressed discrepancies promptly.
Member Service Representative
Duca Financial Services
Newmarket
04.2000 - 08.2005
- Assisted members with account inquiries and transaction requests.
- Educated customers on financial products and services available.
- Processed new member applications efficiently and accurately.
Store Owner
Filipino Store
01.1998 - 05.2000
- Managed daily store operations and ensured a welcoming environment.
- Oversaw inventory management and restocked shelves as needed.
- Trained staff on customer service standards and store policies.
- Implemented promotional displays to enhance product visibility.
- Processed transactions accurately using point-of-sale systems.
- Developed relationships with suppliers for quality product sourcing.
- Handled customer inquiries and resolved issues effectively.
- Maintained records of sales, profits and losses within the store.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Managed inventory levels, restocking shelves as needed.
Education
Bachelor of Science - Business Administration
Seneca College of Applied Arts And Technology
North York 01.1997 - 04.1998
Bachelor of Science - Commerce
Adamson University
Philippines 06.1991 - 05.1996
Immaculate Conception Academy
PhilippinesSkills
- Cash handling
- Cash drawer reconciliation
- Financial transaction accuracy
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Customer service
- Problem-solving abilities
- Decision-making
- Multitasking capacity
- Active listening
- Multitasking
- Build customer relationships
References
References available upon request.
Timeline
Cash Supervisor
Shopers Drug Mart
10.2025 - Current
Member Service Representative
Duca Financial Services
04.2000 - 08.2005
Store Owner
Filipino Store
01.1998 - 05.2000
Bachelor of Science - Business Administration
Seneca College of Applied Arts And Technology
01.1997 - 04.1998
Bachelor of Science - Commerce
Adamson University
06.1991 - 05.1996
Immaculate Conception Academy