Summary
Overview
Work History
Education
Skills
References
Languages
Work Preference
Work Availability
Timeline
Barista

MARGIE EFA

EDMONTON,ALBERTA

Summary

Sales professional with proven track record in driving revenue growth and building strong client relationships. Skilled in customer engagement, product knowledge, and negotiation techniques. Known for strong teamwork, adaptability, and consistently delivering results in fast-paced environments. Highly organized, dependable, and focused on meeting business objectives.

Overview

15
15
years of professional experience

Work History

RESERVATION MANAGER

VILLA SOLEDAD RESORT
06.2022 - 08.2023
  • Responsible for overseeing the booking process and ensuring efficient reservation management
  • Handling guest bookings, cancellations and modifications
  • Ensuring optimal room availability, adjusting pricing strategies
  • Answering inquiries, resolving booking issues, and ensuring smooth check-in experience
  • Keeping up-to-date records of room availability, pricing and guest preferences

OFFICE SECRETARY

JUNLIP REALTY AND BUILDERS INC.
07.2016 - 06.2018
  • Supporting the day-to-day operations by providing administrative assistance
  • Handle incoming calls, emails with clients, suppliers and contractors
  • Preparing reports, contracts, and other important documents related to ongoing construction projects
  • Coordinate appointments, meetings and site visits

SERVICE CREW

JOLLIBEE
08.2014 - 06.2015
  • Cashiering & order taking
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.

Sales Staff Member

Golden ABC, Inc.
10.2008 - 09.2010
  • Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
  • Built strong customer relationships through excellent communication skills and product knowledge.
  • Managed a diverse client portfolio, tailoring sales approaches to individual needs and preferences.
  • Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
  • Increased sales revenue by consistently meeting and exceeding sales targets.

Education

BUSINESS ADMINISTRATION-MANAGEMENT -

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY (NAIT)
12.2025

BACHELOR OF SCIENCE - TOURISM MANAGEMENT

FAR EASTERN UNIVERSITY OF MANILA
04.2016

Skills

  • Ability to clearly convey information
  • Listening effectively
  • Quick to adjust to new situations
  • Efficient in managing time
  • Prioritizing tasks
  • Excellent at planning
  • Maintaining order
  • Microsoft Office (Excel, Word, PowerPoint)
  • Communication tools (Zoom/Teams)
  • Customer service expertise
  • Upselling strategies
  • Telephone reservations

References

Evangeline Caguioa, Server, Touchmark, 780 999 3356

Languages

English
Full Professional

Work Preference

Work Type

Part TimeFull Time

Location Preference

RemoteOn-Site

Important To Me

Flexible work hoursWork from home optionWork-life balance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

RESERVATION MANAGER

VILLA SOLEDAD RESORT
06.2022 - 08.2023

OFFICE SECRETARY

JUNLIP REALTY AND BUILDERS INC.
07.2016 - 06.2018

SERVICE CREW

JOLLIBEE
08.2014 - 06.2015

Sales Staff Member

Golden ABC, Inc.
10.2008 - 09.2010

BUSINESS ADMINISTRATION-MANAGEMENT -

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY (NAIT)

BACHELOR OF SCIENCE - TOURISM MANAGEMENT

FAR EASTERN UNIVERSITY OF MANILA

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