Margie Carullo

•Supervise and co-ordinate activities of staff who prepare and portion food.

•Ensure food service and quality control.

•Maintain records of stocks, repairs, sales and wastage.

•Prepare and submit reports.

•Train staff in job duties, sanitation and safety procedures.

•Address customers complaints or concerns.

•Ensure that safety regulations are followed

•To supports the Restaurant Manager in achieving the KRA targets through effective management of operation.

•Responsible include monitoring, analyzing and recommending action plans relating to sales performance.

•To monitor and assess the labor cost management plan, implement the cash control plan and cash control audits.

•Provides inputs to the Restaurant Manager in appraisal of Crew Leaders and implements the Crew Learning System.

•Evaluates the alagang jollibee programs in terms of improving the customer service experience.

•To supports the Restaurant Manager in achieving the KRA targets through effective management of shift operations.

• Responsible include monitoring, analyzing and recommending action plans relating to shifts performance in all KRAs.

•To checks store preparedness for new product during the shift.

•To implement Food Safety, Cleanliness and Condition plans, drive Gold Standard Consistency compliance during the shift and provide feedback to function holders when needed.

•Monitors the performance of the 3p service provider versus Service Level Agreement.

•Implements and evaluates the store’s sales program and monitors performance during the shift.

•Plans and checks on New product raw materials including packaging availability during shift

•Implements the suggestive selling program

•Assist the Restaurant Management Team (RMT) in implementing standard operating procedures and programs during his/her shift. •Maintain and update records using established monitoring tools (e.g. sales-building initiatives, incentive programs.)

A Jollibee Service Crew member is responsible for providing quality customer service, preparing food items, maintaining cleanliness, and ensuring a pleasant dining experience for customers.

A Jollibee Service Crew member is responsible for providing quality customer service, preparing food items, maintaining cleanliness, and ensuring a pleasant dining experience for customers.

A Jollibee Service Crew member is responsible for providing quality customer service, preparing food items, maintaining cleanliness, and ensuring a pleasant dining experience for customers.