MARGAUX TOGSTAD
Ontario
Summary
Dynamic professional with a proven track record in athlete development and motivational coaching at Ontario Mountain View Little League. Recognized for exceptional communication and attention to detail, I excel in fostering a positive environment and driving team success. Committed to excellence, I leverage strong organizational skills to enhance performance on and off the field.
Overview
9
9
years of professional experience
Work History
Little League Baseball Coach
Ontario Mountain View Little League
Ontario
01.2024 - Current
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Created a positive learning environment where athletes felt comfortable expressing themselves freely while playing the game they love.
- Researched new methods of instruction or coaching approaches that could benefit the team's development cycle.
- Motivated players to strive for excellence both on and off the field.
Board Member
Ontario Mountain View Little League
Ontario
01.2024 - Current
- Ensured compliance with legal and regulatory requirements to uphold the organization's integrity and public trust.
- Championed diversity, equity, and inclusion within the organization, promoting a culture of respect and opportunity.
- Facilitated communication between board members during decision-making processes.
HR CLERK
Walmart Ecommerce
01.2016 - Current
- Experienced HR Clerk with strong organizational and administrative skills. Proficient in coordinating interviews, maintaining personnel records, and providing support to HR department. Excellent communication and attention to detail
- Maintained human resources records by processing applications and resumes.
- Responded to internal and external HR-related inquiries or requests.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Led diversity and inclusion initiatives, promoting an inclusive workplace culture that values diversity.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
CORRECTIONAL OFFICER
CA Dept. of Corrections & Rehabilitation
Calipatria
- As a Correctional Officer for the California Department of Corrections and Rehabilitation (CDCR) I held many responsibilities
- I assisted in maintaining the safety and security of the institution, conducted count procedures, transported inmates to and from medical appointments and court
- I also worked under the Yard Lieutenant as his Security and Escort Officer
- I have been responsible for the handling and operation of numerous weapons and trained in riot type situations
- I have taken and passed the Sergeant's Exam
- I had to learn to handle numerous types of personalities with my fellow Officers as well as inmates
- I learned how to calm inmates down before any fights escalated, and also how to assist my partners in dealing with irate inmates
- I kept close inventory of all the officers' equipment, keys and weapons
- I worked central control where I was responsible for multiple tasks I handed out equipment to officers on duty, kept the area clean and orderly, ran numerous reports, and made sure we were stocked with all the proper supplies
- Acknowledgement of Services Rendered As A Guest Range Safety Officer At Richard A
- McGee Correctional Training Center Annex Basic Correctional Officer Academy
- 16 Nov, 2007
COMMUNICATION SALES SPECIALIST
AT&T Wireless
Upland
- As a Communication Specialist at AT&T Wireless I traveled to numerous store locations and sold cellular phones with selected service plans
- I was able to assist customers in choosing the best plan to fit their needs, I worked with the customer service department for the company to activate the phones and assign mobile numbers
- I was asked to travel to many company events to advertise our plans and services
- I kept an inventory of phones and accessories on hand
- With all the tools I had I was able to successfully maintain a quota of phones sold and activated
- I exceeded my quota numerous times and received award certificates and recognition for doing so
- I always kept a positive attitude and worked very hard in making sure every customer left satisfied, as well as making sure all their questions were answered
- I took pleasure in explaining all the plans in detail to make the customers aware of all the options available to them
- I had to also have patience and understanding with customers who were frustrated because they were either charged more than they thought, or their phone wasn't operating like it should
- I would always let the customer know that I was there to help them, and I would try to fix all the problems they were experiencing to the best of my ability
- I had to learn all the computer programs that we used to activate phones and add insurance, as well as any other needs to complete any transactions
- I completed every training course offered to me
- I had a personal inventory of phones, accessories and equipment
- I was responsible for paperwork and receipts along with logbooks
- Highest Volume Net Activations - Central Kiosk Team 1st Place 1st Quarter
- Top Accessory Sales - Central Kiosk Team 1st Place 1st Quarter
- Top Business Controls - Team Central Kiosk 1st Place 1st Quarter
CASHIER & CUSTOMER SERVICE MANAGER
Wal Mart
Upland
- While employed with Wal-Mart I worked in many area's for the company
- I started as a cashier where I was responsible for ringing up items for the customers, handling cash and balancing
- I then transferred to the Layaway Department where I worked in the warehouse organizing boxes and merchandise that customers wanted to put on Layaway
- I was promoted to a Customer Service Manager where I became in charge of resolving customer complaints, supervised over 15 cashiers, assigned break times and work schedules
- I took care of all closing paperwork as well as taking care of all departments that had registers by dispersing change and handling customer concerns
- While working for this company I was able to move up and be promoted, learning and growing as a supervisor
Education
BACHELORS - Healthcare Management
Bellevue University
Bellevue, NE11.2022
Imperial Valley College
Chaffey College
ACTING, PHOTOGRAPHY, ENGLISH, SOCIOLOGY, COMPUTER PROGRAMS
Victor Valley Community College
SPORTS VOLLEYBALL, SOCCER, SOFTBALL
Montclair High School
Skills
- Athlete development
- Motivational coaching
- Rules and regulations
- In-game strategy
- Parent communication
- Safety awareness
- Filing
- Data entry
- Communication
- Scheduling
- Customer service
- Time management
- Organizing
- Attention to detail
- Record keeping
- Multitasking
Awards
CALIFORNIA DEPT OF CORRECTIONS AND REHABILITATION, Acknowledgement of Services Rendered As A Guest Range Safety Officer At Richard A. McGee Correctional Training Center Annex Basic Correctional Officer Academy., 11/16/07
Languages
English
Letters Of Recommendation
From Correctional Captain, Lieutenant, Sergeant and Counselor From Calipatria State Prison Available upon request.
Affiliations
- HR Clerk
- Volunteer Baseball Coach
- Board member for Ontario Mountain View Little League and Parent Board member at Creek View Elementary.
Accomplishments
- Member of the National Honor Society for Online Students.
References
References available upon request.
Timeline
Little League Baseball Coach
Ontario Mountain View Little League
01.2024 - Current
Board Member
Ontario Mountain View Little League
01.2024 - Current
HR CLERK
Walmart Ecommerce
01.2016 - Current
CORRECTIONAL OFFICER
CA Dept. of Corrections & Rehabilitation
COMMUNICATION SALES SPECIALIST
AT&T Wireless
CASHIER & CUSTOMER SERVICE MANAGER
Wal Mart
BACHELORS - Healthcare Management
Bellevue University
Imperial Valley College
Chaffey College
ACTING, PHOTOGRAPHY, ENGLISH, SOCIOLOGY, COMPUTER PROGRAMS
Victor Valley Community College
SPORTS VOLLEYBALL, SOCCER, SOFTBALL
Montclair High School
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