Margarita Severiano-Juan
Los Angeles
Summary
Adaptable order fulfillment expert with experience in managing online requests and resolving customer inquiries. Committed to leveraging strong communication skills and teamwork to drive operational success and ensure a seamless customer experience.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Digital Shopper
Walmart
Avon Park, FL
01.2026 - 09.2026
- Assisted customers in navigating digital shopping platforms to enhance user experience.
- Tracked substitutions and informed customers of changes.
- Provided support in inventory management through regular updates to product listings.
- Adapted quickly to new software tools, improving workflow efficiency within the department
- Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
Pharmacy Technician
Walmart
Bartow, FL
05.2021 - 12.2021
- Processed and filled prescriptions accurately and efficiently to meet customer needs.
- Assisted pharmacists in managing inventory levels, ensuring proper stock of medications.
- Collaborated with healthcare providers to resolve prescription-related issues promptly.
- Supported pharmacy team in achieving compliance with state and federal regulations consistently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
Fort Meade Middle-Senior High School
Fort Meade, FLSkills
- Order processing
- Order coordination
- E-commerce operations
- Order management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Digital Shopper
Walmart
01.2026 - 09.2026
Pharmacy Technician
Walmart
05.2021 - 12.2021
High School Diploma -
Fort Meade Middle-Senior High School