Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Finishing up a degree in Health Sciences at York University.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Pharmassist Pharmacy Medical Management
Thornhill
06.2023 - 04.2024
Proactively managed transactions through Amazon FBA storefront
Performed pre-consultations with the patient's medications
Completed medical billing and discussed payment plans with the patient for their drug coverage
Assisted the pharmacy team with packaging blister pack medications for delivery
Completed all administrative tasks accurately, and promptly with time management skills.
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Verified accuracy of medication orders and entered data into Filware pharmacy system.
Organized and maintained patient profiles in the computer system.
Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Performed administrative duties such as filing documents, faxing forms, answering phones.
Medical Administrator
New Flow Medical Clinic
Newmarket
03.2021 - 06.2022
Ordered medical equipment and inventory supply
Faxed, printed, scanned, and filed away medical records and documents
Used EMR Universal system to check in and bill patients
Communicated and responded to patients' emails and phone calls
Processed payments for services through insurance companies.
Organized and maintained filing systems for patient records in accordance with HIPAA regulations.
Assisted physicians with scheduling appointments, maintaining calendars, and coordinating referrals.
Provided assistance to patients regarding appointment scheduling, test results, and other inquiries.
Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
Maintained contact databases for referral sources such as hospitals and clinics.
Prepared correspondence related to medical office activities including letters of recommendation and documentation requests.
Optical Assistant
Oak Ridges Vision
Richmond Hill
02.2023 - 05.2023
Provided customer service to patrons in selecting the best eyewear for their individual needs.
Assisted with frame selection, lens measurements, and repairs of optical products.
Performed administrative duties such as data entry and filing paperwork.
Maintained an organized inventory of frames and lenses on hand.
Educated patients on proper care and handling of eyewear products.
Processed payments from customers using a point-of-sale system.
Ordered new frames, lenses, and contact lenses when needed.
Organized patient records according to established procedures.
Scheduled appointments for eye exams with optometrists.
Kept up-to-date with industry trends in order to provide informed advice to clients.
Answered phone calls from potential customers inquiring about services offered by the practice.
Sales Associate
Victoria's Secret
Aurora
09.2019 - 12.2021
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Tracked sales performance metrics to identify trends in the market place.
Provided friendly and helpful customer service
Maintained a professional and clean workstation
Provided extensive product knowledge on merchandise.
Education
Bachelor of Science - Health Sciences
York University
Toronto, ON
Skills
CPR and Standard first aid
Customer Service
Conflict Resolution
Microsoft Office & Excell
Team player
Fast paced efficiency
Communication
Transaction Processing
Appointment Scheduling
Patient Care
Customer Education
Patient Recordkeeping
Medical terminology proficiency
Paperwork management
Medication Administration
Universal bookings
Volunteering And Organizations
First Aid Responder, St Judith Hospital, 05/01/18, 08/01/18
Certified Pharmacy Technician at Pharmor Pharmacy Dearborn- Chase Medical PharmacyCertified Pharmacy Technician at Pharmor Pharmacy Dearborn- Chase Medical Pharmacy
Intern at Department of Pharmacy and Pharmacy Administration, Air Force Medical UniversityIntern at Department of Pharmacy and Pharmacy Administration, Air Force Medical University