MARGARITA ROJAS
Stockton,CA
Summary
Detail oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
General Manager
Wingstop
04.2015 - Current
- Oversee all daily restaurant operations, ensuring a guest-focused environment with high service standards.
- Manage scheduling, hiring, onboarding, and training for a team of 15–18 employees.
- Maintain inventory accuracy, conduct weekly counts, and place orders to meet business needs while minimizing waste and shrinkage.
- Analyze sales and operational trends to develop strategies that increase revenue and meet performance goals.
- Ensure compliance with health, sanitation, safety, and company policies through regular inspections, staff meetings, and audits.
- Train and mentor shift leaders and team members to strengthen leadership pipelines and improve overall performance.
- Manage payroll, labor costs, and operational expenses while maintaining budget goals.
- Perform opening and closing procedures, oversee cash handling, and ensure store readiness each day.
- Take ownership of any additional tasks required to support business operations and meet company objectives.
Sales Associate
Prestigio Jewelers
03.2012 - 12.2012
- Met and exceeded individual sales goals to support store profit objectives.
- Provided knowledgeable customer service by explaining product features and extended warranty benefits.
- Collaborated with team members on sales presentations to overcome objections and close sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Shift Leader
Wingstop
03.2011 - 08.2012
- Supervised team members to ensure proper staffing, clean work areas, and well-stocked inventory.
- Assisted the General Manager with safety compliance and maintaining a productive work environment.
- Supported scheduling efforts to ensure adequate shift coverage.
Education
GED -
Pittsburg Adult Education
Pittsburg, CA06.2013
Associate of Science - Business
San Joaquin Delta College
Stockton, CASkills
- Sales
- Efficient multi-tasker
- Bilingual
- Time and resource optimization
- Staff training and development
- Customer relationship management
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Wingstop
04.2015 - Current
Sales Associate
Prestigio Jewelers
03.2012 - 12.2012
Shift Leader
Wingstop
03.2011 - 08.2012
GED -
Pittsburg Adult Education
Associate of Science - Business
San Joaquin Delta College