Summary

Overview

Work History

Education

Skills

Timeline

MARGARITA MONARREZ

Los Angeles

Summary

Dynamic Office Technician with proven expertise at Glen Alta Span, excelling in office administration and customer service. Adept at managing multiple tasks while maintaining organization and reliability. Recognized for problem-solving abilities and effective communication, ensuring high client satisfaction and streamlined operations. Bilingual, enhancing client relations and fostering inclusive environments.

Overview

years of professional experience

Work History

Office Technician

Glen Alta Span

Los Angeles

07.2024 - Current

Operated office equipment such as copiers, scanners, printers and fax machines.
Designed templates for letters, memos, faxes and other types of correspondence using word processing software.
Operated photocopiers and scanners, facsimile machines and personal computers.
Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
Maintained and updated filing, inventory and database systems, manually or using computer.
Assembled, maintained and transcribed information from various sources.
Computed, recorded and proofread data or reports.
Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
Copied, sorted and filed records of office activities and business transactions.
Typed, formatted and edited correspondence and other documents.
Delivered messages and ran errands.
Directed clients and guests to correct departments, rooms, and staff members.
Monitored office equipment maintenance contracts; contacted vendors when repairs were needed.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Responded to employee and public inquiries by telephone and in person.
Sent out requests for information packets via fax or mail.
Maintained accurate inventory of office supplies; ordered new materials when necessary.
Scanned documents into electronic format using specialized scanners; stored files on server computers.
Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
Assisted with special projects as needed or requested by management or staff members.
Proofread data for accuracy and assisted with report completion.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Worked with internal teammates to identify ideal solutions to customer issues.
Created labels for files using computer software programs such as Microsoft Word or Excel.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Greeted visitors in person or on the telephone; answered questions related to departmental services.
Answered telephones, directed calls, and took messages.
Communicated with customers, employees and vendors to answer questions and address complaints.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.

Office Technician

Esteban Torres High School (Welcome Center)

Los Angeles

02.2016 - 06.2024

Coordinated conference room reservations both internally within the organization as well as externally with outside clients.
Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
Maintained and updated filing, inventory and database systems, manually or using computer.
Assembled, maintained and transcribed information from various sources.
Computed, recorded and proofread data or reports.
Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
Typed, formatted and edited correspondence and other documents.
Delivered messages and ran errands.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Worked with internal teammates to identify ideal solutions to customer issues.
Directed clients and guests to correct departments, rooms, and staff members.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Responded to employee and public inquiries by telephone and in person.
Operated photocopiers and scanners, facsimile machines and personal computers.
Operated office equipment such as copiers, scanners, printers and fax machines.
Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
Proofread data for accuracy and assisted with report completion.
Assisted with special projects as needed or requested by management or staff members.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Greeted visitors in person or on the telephone; answered questions related to departmental services.
Designed templates for letters, memos, faxes and other types of correspondence using word processing software.
Updated company website and other online content.
Answered telephones, directed calls, and took messages.
Communicated with customers, employees and vendors to answer questions and address complaints.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.

Office Technician

Charles W. Barrett

Los Angeles

09.2011 - 01.2016

Inventoried and ordered materials, supplies and services.
Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
Maintained and updated filing, inventory and database systems, manually or using computer.
Assembled, maintained and transcribed information from various sources.
Computed, recorded and proofread data or reports.
Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
Copied, sorted and filed records of office activities and business transactions.
Typed, formatted and edited correspondence and other documents.
Delivered messages and ran errands.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Worked with internal teammates to identify ideal solutions to customer issues.
Directed clients and guests to correct departments, rooms, and staff members.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Responded to employee and public inquiries by telephone and in person.
Operated photocopiers and scanners, facsimile machines and personal computers.
Created labels for files using computer software programs such as Microsoft Word or Excel.
Operated office equipment such as copiers, scanners, printers and fax machines.
Sent out requests for information packets via fax or mail.
Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
Scanned documents into electronic format using specialized scanners; stored files on server computers.
Proofread data for accuracy and assisted with report completion.
Assisted with special projects as needed or requested by management or staff members.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Trained staff members to perform work activities and use computer applications.
Checked forms for completeness and accuracy to address issues immediately with individuals.
Scheduled meetings and coordinated materials to be distributed to attendees.
Maintained digital and paper filing systems with organized files and naming convention adherence.
Greeted visitors in person or on the telephone; answered questions related to departmental services.
Designed templates for letters, memos, faxes and other types of correspondence using word processing software.
Reviewed files, records and other documents to obtain information or respond to requests.
Answered telephones, directed calls, and took messages.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.

Office Technician

Theodore Roosevelt High School & (STEAM Office)

Los Angeles

10.2003 - 09.2011

Inventoried and ordered materials, supplies and services.
Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
Maintained and updated filing, inventory and database systems, manually or using computer.
Assembled, maintained and transcribed information from various sources.
Monitored office supply stock levels and placed timely orders for replenishment.
Computed, recorded and proofread data or reports.
Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
Copied, sorted and filed records of office activities and business transactions.
Typed, formatted and edited correspondence and other documents.
Delivered messages and ran errands.
Developed organizational filing systems for confidential customer records and reports.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Worked with internal teammates to identify ideal solutions to customer issues.
Directed clients and guests to correct departments, rooms, and staff members.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Responded to employee and public inquiries by telephone and in person.
Operated photocopiers and scanners, facsimile machines and personal computers.
Operated office equipment such as copiers, scanners, printers and fax machines.
Sent out requests for information packets via fax or mail.
Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
Scanned documents into electronic format using specialized scanners; stored files on server computers.
Proofread data for accuracy and assisted with report completion.
Assisted with special projects as needed or requested by management or staff members.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Checked forms for completeness and accuracy to address issues immediately with individuals.
Greeted visitors in person or on the telephone; answered questions related to departmental services.
Designed templates for letters, memos, faxes and other types of correspondence using word processing software.
Reviewed files, records and other documents to obtain information or respond to requests.
Answered telephones, directed calls, and took messages.
Maintained confidential personnel records in compliance with applicable laws and regulations.
Communicated with customers, employees and vendors to answer questions and address complaints.
Managed inventory and supplies to ensure materials were available when needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Office Assistant

Sunrise Elementary School

Los Angeles

01.1998 - 10.2003

Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Greeted visitors in a professional manner and provided assistance when necessary.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Assisted with special projects as needed by researching information on the internet or through other sources.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to multiple departments as needed.
Answered phone calls and directed them to appropriate personnel.
Managed inventory of office supplies and placed orders when needed.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Ordered office supplies and managed inventory to ensure a well-stocked office.
Provided customer service, addressing inquiries and resolving issues promptly.
Answered and directed phone calls to appropriate staff members.
Assisted with preparing and editing company correspondence and presentations.
Organized and scheduled meetings and appointments for management.
Maintained confidentiality of sensitive information and documents.
Facilitated communication within the office and with external partners.
Handled incoming and outgoing mail and packages, including preparation for shipping.
Managed daily office operations and maintained a clean and efficient workspace.
Facilitated internal communication by distributing memos and announcements.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Monitored office supply stock levels and placed timely orders for replenishment.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Answered telephones, directed calls, and took messages.
Inventoried and ordered materials, supplies and services.
Typed, formatted and edited correspondence and other documents.
Operated photocopiers and scanners, facsimile machines and personal computers.
Delivered messages and ran errands.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Computed, recorded and proofread data or reports.
Copied, sorted and filed records of office activities and business transactions.
Developed organizational filing systems for confidential customer records and reports.
Reviewed files, records and other documents to obtain information or respond to requests.

Teaching Assistant

Sunrise Elementary School

Los Angeles

04.1994 - 12.1997

Assisted teachers in creating lesson plans and providing instructional materials.
Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Encouraged students to take an active role in their own learning process.
Developed positive relationships with parents and guardians of students.
Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Maintained a safe environment for all students while adhering to school policies and procedures.
Implemented strategies designed to help struggling learners understand difficult concepts.
Supervised students in the classroom, cafeteria, hallways and playgrounds.
Communicated regularly with parents about their child's progress in school.
Maintained accurate records of student attendance, grades, and behavior reports.
Graded assignments, tests and papers according to teacher instructions.
Instructed and monitored students in use and care of equipment and materials.
Facilitated group discussions among students to encourage critical thinking skills.
Helped students master assignments and reinforced learning concepts presented by teachers.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Developed instructional materials and visual aids to supplement lesson plans.
Worked one-on-one with special needs students to help navigate through school challenges.
Implemented classroom rules and procedures to maintain discipline and order.
Established positive relationships with students, parents, fellow teachers and school administrators.
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Supervised children and participated with children in activities.
Assisted in organizing and supervising school events and field trips.
Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
Distributed and collected tests and homework to prepare for grading by head teacher.
Participated in professional development workshops and training sessions.
Created and maintained a safe and engaging learning environment for all students.
Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Distributed textbooks, workbooks, papers, and pencils to students.
Provided one-on-one support to students requiring additional assistance.
Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Helped students master learning concepts through one-on-one and small group tutoring.
Supported classroom teacher in managing a diverse classroom of students.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Assisted in the development of individualized education plans (IEPs) for special education students.
Proctored examinations and monitored for cheating.
Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.

Education

SAA Boot Camp

LAUSD

10-2024

Associate of Arts - Child Development

East Los Angeles College

Monterey Park, CA

01-1998

Skills

Child development knowledge
Classroom management
Lesson planning
Customer service
Office administration
Time management
Problem-solving capacity
Flexible and adaptable
Multitasking Abilities

Bilingual - able to translate, speak, read and write
Professional telephone etiquette
Client relations
Analytical thinking
Organizational skills
Reliability
Conflict resolution
Reliable and punctual

Timeline

Office Technician

Glen Alta Span

07.2024 - Current

Office Technician

Esteban Torres High School (Welcome Center)

02.2016 - 06.2024

Office Technician

Charles W. Barrett

09.2011 - 01.2016

Office Technician

Theodore Roosevelt High School & (STEAM Office)

10.2003 - 09.2011

Office Assistant

Sunrise Elementary School

01.1998 - 10.2003

Teaching Assistant

Sunrise Elementary School

04.1994 - 12.1997

SAA Boot Camp

LAUSD

Associate of Arts - Child Development

East Los Angeles College

MARGARITA MONARREZ

Summary

Overview

Work History

Office Technician

Office Technician

Office Technician

Office Technician

Office Assistant

Teaching Assistant

Education

SAA Boot Camp

Associate of Arts - Child Development

Skills

Timeline

Office Technician

Office Technician

Office Technician

Office Technician

Office Assistant

Teaching Assistant

SAA Boot Camp

Associate of Arts - Child Development

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