Margarita Gonzalez
San Diego
Overview
23
23
years of professional experience
Work History
Phlebotomist
UCSD Health
01.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Certified Phlebotomy Technician
Alvarado Hospital
06.2022 - 12.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Processed different swabs for testing including RSV/FIA, INFLUENZA A&B, STREP A etc,
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Assisted in training and onboarding new phlebotomists.
Phlebotomy/ Patient Services
LabCorp
02.2002 - 03.2022
- Developed strong relationships with insurance providers to expedite claims processing, reducing financial stress on patients.
- Verified their health insurance, and checked them in.
- Responsible for supervising two employees; blood collection processes 80 to 100 patients per day
- Collection of samples for all ages including new born to geriatric patients.
- Processed all the samples including hematology, urinalysis, bacteriology, serology, and clinical chemistry including drug testing and DNA.
- Responsible for ensuring HIPPA compliance to safeguard patient information.
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
Education
High School Diploma -
Stanford Career Institute
San Diego, CA06-1990
No Degree - Bio-Medical Laboratory Assistant
Stanford Career Institute
San Diego, CA06-1990
Skills
- Patient Relations, Vital Signs, EKG, Phlebotomy, Data Entry, COE, ICD-9 CODES, Appointment Scheduling, Insurance Authorizations, Skilled in Pediatric to Geriatric blood draws
Timeline
Phlebotomist
UCSD Health
01.2024 - Current
Certified Phlebotomy Technician
Alvarado Hospital
06.2022 - 12.2023
Phlebotomy/ Patient Services
LabCorp
02.2002 - 03.2022
High School Diploma -
Stanford Career Institute
No Degree - Bio-Medical Laboratory Assistant
Stanford Career Institute