Margarita Gianooumis
Laval,QC
Summary
Dynamic professional with extensive experience at Restaurant Dorion, recognized for enhancing kitchen efficiency and mentoring staff. Highly motivated with strong time management and problem-solving skills, consistently delivered exceptional service, improving customer satisfaction and fostering team growth. Proficient in food preparation and organization, thrive in fast-paced environments with a strong knowledge of food safety. Experiences in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
34
34
years of professional experience
Work History
Line Cook
Restaurant Dorion
09.2013 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Set up and prepared cooking supplies and workstations.
- Plated and presented all dishes to match established restaurant standards.
Service Manager
Pax Deli
05.2003 - 12.2009
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Streamlined service delivery processes, reducing wait times for customers by implementing efficient scheduling systems.
Server
Queberac Deli-Bar
08.1991 - 05.2003
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Environmental Biology
Concordia University
Montreal, QCSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Food preparation
- Problem-solving
Languages
English
Native or Bilingual
French
Native or Bilingual
Greek
Native or Bilingual
Timeline
Line Cook
Restaurant Dorion
09.2013 - Current
Service Manager
Pax Deli
05.2003 - 12.2009
Server
Queberac Deli-Bar
08.1991 - 05.2003
Bachelor of Science - Environmental Biology
Concordia University
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