Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Margarita Cortez

Citiwear
Corona,CA
2
Languages
5
years of professional experience

I am a dependable, hardworking, and friendly person with experience in customer service, education, and working with children. I enjoy being a part of a team. I am organized, responsible, and always willing to take on new challenges and opportunities.

Work History

Retail Associate

4 Years 7 Months
Citiwear | 04.2022 - Current

Worked as a Retail Associate, helping customers find what they needed, assisting with purchases, handling transactions, organizing merchandise, and keeping the store clean and welcoming. Focused on providing good customer service and making sure customers have a positive shopping experience.

Teacher's Assistant/Director of Education

3 Years
Sylvan Learning Center | 08.2023 - 08.2026

Supported students academically as Teacher Assistant and later as Director of Education, oversaw daily center operations, managed staff, communicated with parents, and monitored student progress to foster a positive learning environment.

  • Assessed student performance and tailored lesson plans to effectively address learning gaps
  • Delivered individualized instruction in reading, math, and study skills using Sylvan curriculum
  • Monitored academic progress and documented improvements for parent and center communication

Education

High School Diploma

Lee V Pollard High School | Corona

Skills

Customer service
Cash handling
Client interaction
Reliability and punctuality
Quick learner
Patience and empathy
Classroom management
Behavior management
Parent-teacher communication
Individual education plans IEPs
Special education
Point of sale

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Teacher's Assistant/Director of Education

Sylvan Learning Center
08.2023 - 08.2026Read More

Retail Associate

Citiwear
04.2022 - CurrentRead More

Lee V Pollard High School

High School Diploma
Read More
Margarita Cortez