Margarita Cortez
Galt
Summary
Detail-oriented Office Assistant with 12+ years of experience supporting administrative operations, data management, and customer service. Experienced in handling high-volume calls, maintaining accurate records, and working with sensitive information in confidential settings. Highly organized and effective in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Traffic and Scheduling Specialist
Relevant Radio
Loomis, CA
01.2017 - 01.2020
- Coordinated scheduling of programming, contracts, and advertisements across multiple platforms
- Maintained accurate records and verified logs to ensure timely and correct broadcasts
- Communicated with staff and clients to meet deadlines and resolve scheduling issues
Senior Office Assistant
Immaculate Heart Radio
Loomis, CA
01.2009 - 01.2017
- Processed high-volume payments and donations with strong attention to accuracy and confidentiality
- Maintained and updated database records, ensuring data integrity
- Answered and routed high-volume calls while providing professional customer service
- Generated reports and supported mailings and daily office operations
Estimator & Dispatcher / CAD Technician
Energetic Lath & Plaster, Inc.
North Highlands, CA
01.2005 - 01.2008
- Scheduled crews and maintained job and payroll records
- Communicated with staff and clients to support daily operations
- Provided Spanish translation for calls and documents
Education
Associate of Arts - General Education
Cosumnes River College
Sacramento, CAAssociate of Science - Architecture Drafting
Cosumnes River College
Sacramento, CASkills
- Data Entry (10-Key)
- Records Management
- Customer Service
- Phone & Front Desk Support
- Scheduling & Coordination
- Microsoft Office (Word, Excel, Outlook)
- Reporting & Document Processing
- Attention to Detail & Accuracy
Languages
Spanish
Native or Bilingual
Timeline
Traffic and Scheduling Specialist
Relevant Radio
01.2017 - 01.2020
Senior Office Assistant
Immaculate Heart Radio
01.2009 - 01.2017
Estimator & Dispatcher / CAD Technician
Energetic Lath & Plaster, Inc.
01.2005 - 01.2008
Associate of Science - Architecture Drafting
Cosumnes River College
Associate of Arts - General Education
Cosumnes River College