Margaret (AKA "Dizzie") Ferguson

The purchasing department is responsible for ordering all window and door products from various manufacturers. Our main goal is to support Brothers’ mission of offering the ultimate customer service experience to our customers, by ensuring that all product is ordered in a timely and accurate manner. The purchasing department works closely with all other departments but has a particularly close relationship with the operations and sales teams. We adhere to strict procedures to critically review the sales contract for contract legitimacy, sales and operational errors, missing information, and inconsistencies. We support the administration departments by looking for errors and inconsistencies between the contract and data entry, and input invoice data. Lastly, we support the service and scheduling departments by updating data, communicating, and advising with service and re-orders.

We must constantly keep our product knowledge up to date and stay current with happenings in the industry. We must also cultivate and maintain close relationships with the various manufacturers' representatives and keep open communication channels.