Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
10
10
years of professional experience
Work History
Account Manager
Schindler Elevator Corporation
03.2021 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Increased sales revenue by developing and implementing effective sales strategies.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
General Manager
Excelsior Elevator Corp
03.2015 - 03.2021
Designed sales and service strategies to improve revenue and retention.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
Built and maintained loyal, long-term customer relationships through effective account management.
Brought projects in on-time and in accordance with budget and quality standards.
Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
Coordinated complex contract administration, including defining project milestones and developing budget.
Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
Established project budgets and tracked expenditures.