Margaret Trejo
Brea
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate/Content Social Media Manager
Nordstrom
03.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services. As well as checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Cultivated strong corporate image and identity with clear branding.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Remote Reporting and Writing Intern
Halloween Every Night
02.2023 - 05.2023
- Wrote and edited high-quality content under deadline pressure with an exciting and authentic approach.
- Built, established and maintained relationships with sources and Collaborated with the managing editor to revise stories.
- Organized material to research and complete writing tasks.
Reporter
Daily Titan
01.2023 - 05.2023
- Wrote and submitted accurate, engaging, and fact-checked stories while maintaining a news beat.
- Stayed up-to-date with current events and trends to stay ahead of competition.
- Developed and maintained a network of contacts in the entertainment, music, and political industries to facilitate story development.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Captured and edited audio, video and photographs to provide multimedia content to enhance stories.
Cashier and Hostess
Marketplace Café
07.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs and concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Digital and Managing Editor
Inside Fullerton
12.2020 - 06.2021
- Oversaw compliance with style guide, editorial guidelines and brand identity throughout entire publication portfolio.
- Pitched content strategies and managed an editorial team.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Oversaw publication of digital and print products, aligning multi-media content strategies to maintain cohesive brand identity.
- Incorporated SEO techniques into digital publications, optimizing page ranks to improve traffic by 5% of our average.
Social Media Manager
Inside Fullerton
01.2020 - 05.2021
- Created social media marketing campaigns, implemented channel strategy, and created a fashion history video series to increase engagement from followers and create awareness on top news stories.
- Managed content for Twitter, Facebook, and Instagram and increased following on Instagram by 20%.
- Sourced and published artwork from companies and foundations to use for social media and print.
Education
Bachelor of Arts - Communications, Concentration in Journalism
California State University Fullerton
Fullerton, CA05.2023
Minor - Political Science
California State University Fullerton
Fullerton, CA05.2023
Associate in arts Degree - Journalism
Fullerton College
Fullerton, CA05.2021
Associate in arts Degree - U.S. History American Institution
Fullerton College
Fullerton, CA05.2021
Skills
- Leadership
- Content creation
- Videography and photography
- Time management
- Research and fact-checking
- Writing and editing
- Public speaking
- Conflict resolution
- Cross-functional teamwork
- Trend analysis
Accomplishments
2nd Place for the JACC Magazine News Feature
Sandy Allen Journalism Scholarship
AWARDS
2nd Place for the JACC Magazine News Feature Fall 2020, Sandy Allen Journalism Scholarship Spring 2021
SOFTWARES
- Photoshop
- Premiere Pro
- Illustrator
- InDesign
- Word Press
- Hootsuite
- Google Suite
- Microsoft Office
Languages
English
Native or Bilingual
Italian
Elementary
Spanish
Elementary
Timeline
Sales Associate/Content Social Media Manager
Nordstrom
03.2024 - Current
Remote Reporting and Writing Intern
Halloween Every Night
02.2023 - 05.2023
Reporter
Daily Titan
01.2023 - 05.2023
Cashier and Hostess
Marketplace Café
07.2021 - 03.2023
Digital and Managing Editor
Inside Fullerton
12.2020 - 06.2021
Social Media Manager
Inside Fullerton
01.2020 - 05.2021
Bachelor of Arts - Communications, Concentration in Journalism
California State University Fullerton
Minor - Political Science
California State University Fullerton
Associate in arts Degree - Journalism
Fullerton College
Associate in arts Degree - U.S. History American Institution
Fullerton College