Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret Surette

Nanaimo,BC

Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.

Overview

17
17
years of professional experience

Work History

Sales Associate/Cashier/Receiver/Print Advertiser

Kool And Child
2014.07 - 2022.12
  • Greeted Customers at door, helped them by answering questions, locate items and fulfilling their requests to complete their perfect purchase.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks, bins and setting up displays for optimal appearance.
  • Received freight into warehouse by assisting drivers to unload, taking note of overages and shortages.
  • Reported all discrepancies to manager including photos of any damages caused in shipping.
  • Entered all freight received into inventory via computer.
  • Printed price tickets and attached to each item.
  • Created photographic ads for local magazines and newspaper.
  • Constructed photo shoots with products, attached captions or 300 word paragraphs to accompany completed ad.
  • Designed monthly newsletter informing customers of new products, store information and fun things happening around Nanaimo. (this was emailed to over 6,000 customers every month)

Inventory Manager

Sears Canada
2012.02 - 2014.02
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Developed and maintained knowledgeable and productive team of employees.

Merchandise Presentation Supervisor

Sears Canada
2009.02 - 2012.02
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Arranged consistent shelves, bins, and racks by following established planograms.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Developed merchandising strategy to efficiently move overstock.

Hardware Sales Team Lead

Sears Canada
2006.02 - 2009.02
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Monitored sales team performance and provided constructive feedback.
  • Greeted customers and provided product advice to increase sales.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Performed inventory control procedures to manage stock.
  • Developed and maintained knowledge of current sales and promotions.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Kept detailed track of sales and customer information in company system.

Education

High School Diploma -

Ucluelet Secondary School
Ucluelet, BC
06.1976

Skills

  • ID Verification
  • Payment Processing
  • Issue Resolution
  • Group and Individual Instruction
  • Cash Handling
  • Customer Service
  • Credit and Cash Transactions
  • Retail Merchandising
  • POS Systems

Timeline

Sales Associate/Cashier/Receiver/Print Advertiser

Kool And Child
2014.07 - 2022.12

Inventory Manager

Sears Canada
2012.02 - 2014.02

Merchandise Presentation Supervisor

Sears Canada
2009.02 - 2012.02

Hardware Sales Team Lead

Sears Canada
2006.02 - 2009.02

High School Diploma -

Ucluelet Secondary School
Margaret Surette