Margaret Moses
Edmonton, AB,AB
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and increasing sales revenue at Canadian Greentech. Expert in customer service and teamwork, adept at problem-solving and multi-tasking to drive sales. Skilled in client engagement and leveraging exceptional communication abilities to foster strong customer relationships and collaborative team environments.
Overview
1
1
year of professional experience
Work History
Sales Associate
Canadian Greentech
07.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educate customers on Solar panels, the benefits and cost savings over years of usage
- Assessed customer needs and utilized suggestive selling techniques to drive sales and leads.
- Educate clients on current promotional offerings and solar products and preferences using informative selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate solar energy products based on their needs.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Sales Associate
Flexi-Shift Hiring INC.
10.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Associate of Science - Finance
Northern Alberta Institute of Technology
Edmonton, AB12-2025
Bachelor of Science - Banking And Finance
University of Lagos
Nigeria01-2016
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Multi-tasking strength
- Listening skills
- Exceptional customer service
- Verbal/written communication
- Excellent people skills
- Client service
- Task prioritization
- Customer engagement
Languages
English
Interests
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Sales Associate
Canadian Greentech
07.2024 - Current
Sales Associate
Flexi-Shift Hiring INC.
10.2023 - 01.2025
Associate of Science - Finance
Northern Alberta Institute of Technology
Bachelor of Science - Banking And Finance
University of Lagos
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