Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Martinez

Rocklin

Summary

Great problem-solving skills, and devotion to personal standards of excellence, to lead employees by example. Committed to reaching big-picture goals through managing organizational details, and implementing daily improvements. Detail-oriented professional dedicated to streamlining office and spa functions for excellent, cost-effective customer service. Skilled in employee training and supervision, with extensive knowledge of inventory management. Committed professional with extensive hospitality and customer service experience. A versatile worker performs a full range of facial and body treatments, and expertly improves customers' beauty, health, and wellness. An organized worker tracks and maintains store inventory, and oversees employee hiring and training. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

20
20
years of professional experience

Work History

Spa Manager

Massage Heights
Natomas
01.2022 - 06.2025
  • Took detailed inventories of goods and supplies to stay on top of ordering schedule and consistently meet demands.
  • Monitored quality assurance by regularly evaluating products used in treatments and ensuring proper operation of equipment.
  • Applied knowledge in budgeting, aesthetics and employee development to foster profitable spa operations.
  • Documented client records and information.

Seasonal Cosmetic Sales

Macy's
Roseville
01.2021 - 01.2022
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Medical Spa Sales and Marketing

Dr Takhar's Medical Spa
Elk Grove
01.2020 - 10.2020
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Operator Esthetician

Owner Margaret Martinez
Elk Grove
01.2005 - 12.2017
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Maintained production and quality documentation.
  • Learned and followed safety and emergency procedures.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Assisted in the setup of production lines according to customer specifications.
  • Used daily system logs to document production information, discussing issues with management.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.

Education

Associate of Science - Cosmotology

Sierra College
Rocklin, CA
06-2007

Esthetician Licance - Cosmotology

Federico Beauty College
Sacramento, CA
07-2002

Skills

  • Inventory management
  • Quality assurance
  • Budgeting
  • Client documentation
  • Sales strategy
  • Team building
  • Customer service
  • Problem solving
  • Product knowledge
  • Staff management
  • Hygiene standards
  • Client service management
  • Promotions coordination
  • Health and safety regulations
  • Time management abilities
  • Self motivation
  • Professionalism

Timeline

Spa Manager

Massage Heights
01.2022 - 06.2025

Seasonal Cosmetic Sales

Macy's
01.2021 - 01.2022

Medical Spa Sales and Marketing

Dr Takhar's Medical Spa
01.2020 - 10.2020

Operator Esthetician

Owner Margaret Martinez
01.2005 - 12.2017

Associate of Science - Cosmotology

Sierra College

Esthetician Licance - Cosmotology

Federico Beauty College
Margaret Martinez