Margaret Kwan
Burnaby,Canada
Summary
I have a extensive experience and practice within the hospitality industry and excel in problem-solving, communication, and multitasking. I am seeking opportunities to further my skills and experience within the hospitality field while contributing to organizational efficiency and patient well-being.
High-performing Chef offering 11 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
12
12
years of professional experience
Work History
Chef + CEO
Smoke Pointº Meats + Catering
Burnaby, BC
08.2024 - Current
- Managed and directed all aspects of Smoke Pointº Meats + Catering, including scheduling appointments to ensure efficient operations and client satisfaction
- Handled multi-line phone systems and maintained accurate filing of important documents, ensuring seamless administrative support
- Worked directly with clients to address needs, demonstrating strong communication, interpersonal skills, and a hands-on leadership approach
- Delivered high-quality culinary services at off-site events, ensuring precision, finesse, and exceptional client satisfaction
- Provided both intramural and extramural catering support to partnering stores, maintaining strong professional relationships with collaborators
- Collaborated with a highly skilled team of cooks dedicated to delivering outstanding service and culinary excellence
- Demonstrated adaptability and efficiency in dynamic environments while consistently upholding the standards of Railtown Catering
- Prepared and managed kitchen products to meet the restaurant's operational demands, ensuring seamless service during peak hours
- Acquired expertise across various kitchen sections, demonstrating adaptability and commitment to mastering diverse culinary operations
- Delivered hands-on training to new employees, fostering skill development and ensuring smooth integration into the team
- Led teams in executing successful lunch and dinner services, while managing scheduling and product ordering to maintain efficiency and quality
Events+ Corporate Cook
Railtown Café and Catering
Vancouver, BC
09.2023 - 02.2024
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Measured and mixed ingredients according to precise recipes for best results.
- Suggested actionable improvements to streamline training procedures.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Prep Cook, Line Cook, Trainer, Coach
Earls Kitchen + Bar
Vancouver, BC
09.2012 - 03.2023
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Prepared and served various food items in fast-paced environment.
- Trained and supervised cooking staff to expertly meet daily needs.
- Monitored food quality and presentation to maintain high standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Enforced cooking, plating and garnishing rules across shifts and staff members.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
Education
No Degree - Intro To Massage Therapy
Langara College
Vancouver06.2024
International Studies - Culinary Arts
The Art Institute of Vancouver
01.2016
High School Diploma -
Windermere Secondary School
06.2010
Skills
- Adaptability
- Multitasking
- Resource management
- Schedule implementation
- Purchasing
- Business management
- Fine-dining expertise
- Equipment operation and maintenance
- Attention to detail
- Effective communications
- Hospitality service expertise
- Multitasking and organization
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Chef + CEO
Smoke Pointº Meats + Catering
08.2024 - Current
Events+ Corporate Cook
Railtown Café and Catering
09.2023 - 02.2024
Prep Cook, Line Cook, Trainer, Coach
Earls Kitchen + Bar
09.2012 - 03.2023
No Degree - Intro To Massage Therapy
Langara College
International Studies - Culinary Arts
The Art Institute of Vancouver
High School Diploma -
Windermere Secondary School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Designed whole new menu, including meal selections, beverages and pricing.
- Created signature dish which generated high-interest and became best-selling dinner entrée for [Timeframe].
Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programs4-day work weekInterests
Ultimate Frisbee
Snowboarding
Singing
Music Recording
Muay Thai
Kickboxing
Strength Training Enthusiast
Cooking
Playing Guitar
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