MARGARET GYAN
Moose Jaw,Canada
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
1
1
Certification
Work History
Sales Assistant
Melcom, Ghana Ltd
- Delivered exceptional customer service and product guidance
- Maintained accurate sales and accounting records
- Gave a helping hand in storage and handling of goods in the company depending on the needs communicated by the immediate supervisor
- Set up displays and kept the store clean and well presented
Supervisor
Kofigyancus Company Ltd, Ghana
- Supervised and motivated a team of co- workers, maintaining teamwork and high morale
- Trained team members, improving efficiency and service delivery
- Supervised and managed daily operations of a team of10+ retail associates to ensure smooth business operations
- Handled customers concerns, ensured customer satisfaction, and maintained friendly relations with customers
- Ensured compliance with safety protocols
- Workplace standards, and company policies
Education
SENIOR HIGH SCHOOL DIPLOMA -
Effiduase Senior High School
Agricultural and Food Production Diploma - undefined
Saskatchewan Polytechnic
Moose Jaw, SK01.2025
Skills
- Stock management
- Sales expertise
- Cash register operation
- Processing payments
- Point of sale operation
- Customer needs assessment
- Team collaboration
- Customer relationship management
- Team support and assistance
Certification
- CASA (October2024)
- Food Safety and Hygiene in the Catering Industry (November2024)
- WHIMIS (September2024)
- Grain Handing and Storage Hazards Course (December2024)
Co- operative Education Student
- Enrolled in Agricultural and Food Production Diploma program
- Tow academic semesters completed by April29th ,2025
- Work term: May1st - August27th,2025
Timeline
Sales Assistant
Melcom, Ghana Ltd
Supervisor
Kofigyancus Company Ltd, Ghana
Agricultural and Food Production Diploma - undefined
Saskatchewan Polytechnic
SENIOR HIGH SCHOOL DIPLOMA -
Effiduase Senior High School
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