Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
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Margaret Gudas

Kitchener,ON

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Cashier

Aritzia
09.2023 - 02.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Sales Associate

Gap
08.2022 - 08.2023
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Barista

Williams Fresh Cafe
02.2022 - 08.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier

Dollarama
08.2021 - 02.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Bluevale Collegiate Institute

Bachelor of Arts (B.A.) in Communication -

Wilfrid Laurier University
01.2027

Skills

  • POS Systems
  • Product restocking
  • Drawer balancing
  • Payment Collection
  • Menu Memorization
  • Beverage Preparation
  • Table Bussing
  • Client Account Management
  • Product Sales
  • Display Setup
  • Merchandising understanding
  • Multi-tasking strength

Languages

French
Limited Working

Volunteer Experience

Throughout my high school education I accumulated quite a few volunteer opportunities. I managed 2 of my schools sports teams; football and basketball. I volunteered at elementary schools that my mom worked at and I also volunteered at a summer camp. 

Timeline

Cashier

Aritzia
09.2023 - 02.2024

Sales Associate

Gap
08.2022 - 08.2023

Barista

Williams Fresh Cafe
02.2022 - 08.2023

Cashier

Dollarama
08.2021 - 02.2022

High School Diploma -

Bluevale Collegiate Institute

Bachelor of Arts (B.A.) in Communication -

Wilfrid Laurier University

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Margaret Gudas