Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Margaret Cole

Chilliwack,B.C.

Summary

Resourceful and reliable Office Administrator, with over ten years of experience in data entry, scheduling, and providing excellent team support. Detail-oriented in handling overall office operations, including processing orders, service calls, and employee-client interactions. Recently graduated from college and looking towards using the skills and abilities learned.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Call Centre

Ritchie Bros.
05.2024
  • Make calls for payments
  • Put everything in computer for head office to know how they are paying
  • Talking with clients of pick up days for purchases
  • Part Time

Office Administrator

Buxton Consulting Ltd.
04.2023 - Current
  • Answering phone
  • Filing
  • Photocopying
  • Greeting Clients
  • Faxing
  • Opening of office in morning on days I am called in
  • Key Holder
  • Cash Handling
  • ON CALL

Practicum

Buxton Consulting Ltd.
12.2022 - 01.2023
  • Front Desk Answering phone and filing./ Check-in Clients

Administrator

Highway21 Esso
01.2012 - 09.2014
  • Worked on six-person payroll and scheduled staff shifts
  • Prepared, organized, and stored information in paper and digital form
  • Performed bank deposits on a regular basis
  • Trained staff, which resulted in smooth operations of the restaurant
  • Handled overall office operations, including processing orders, service calls, and employee-client interactions
  • Deposit rents to bank monthly

Clerk

Property Management Clerk
10.2009 - 12.2012
  • Booked and scheduled townhouse showings
  • Worked on supporting documentation
  • Collected rents from tenants and made monthly bank deposits
  • Analyzed problems with properties and found the best solution for the tenant and property owner
  • Cash Handling daily
  • Ltd -2012730679 Ltd

Education

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CDI COLLEGE
02.2023

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Western Community College
02.2022

Skills

  • Good organizational skill
  • Reliable and Adaptable
  • Equipment monitoring, cleaning, and organizing
  • Good communication skills
  • Excellent in teamwork
  • Time management skills
  • Good problem solver
  • People skills
  • Self-motivated
  • Microsoft Office Software
  • Sage50, Quickbooks, Microsoft Team, Zoom, GenuTax, Microsoft Work, Excel and PowerPoint

Certification

  • Customer Service & Digital Literacy Certification December2021
  • First Aid December2021
  • Food Safe December2021
  • GBA December2021
  • WHMIS Certifications December2021
  • WHMIS Training December2021

Languages

English
Full Professional

Timeline

Call Centre

Ritchie Bros.
05.2024

Office Administrator

Buxton Consulting Ltd.
04.2023 - Current

Practicum

Buxton Consulting Ltd.
12.2022 - 01.2023

Administrator

Highway21 Esso
01.2012 - 09.2014

Clerk

Property Management Clerk
10.2009 - 12.2012

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CDI COLLEGE

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Western Community College
Margaret Cole