Margaret Borquez
San Jose
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
19
19
years of professional experience
Work History
Administrative Coordinator/Human Resources Manager
C&A Painting, LLC
San Jose
04.2022 - Current
- Provided assistance during special projects or events as needed.
- Conducted research and summarized findings for executive review, supporting decision-making processes.
- Ensured compliance with all applicable laws regarding employment practices.
- Maintained calendars for multiple executives.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Prepared agendas and took notes at meetings to archive proceedings.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Organized corporate social responsibility events, boosting company image and employee engagement.
Clinical Administrative Assistant
Satellite Healthcare
Morgan Hill
04.2020 - 04.2022
- Registered patients and scheduled appointments.
- Managed physician calendar, scheduling patient appointments and procedures.
- Communicated with patients with compassion while keeping medical information private.
- Managed multiple phone lines while responding promptly to inquiries from patients or healthcare professionals.
- Greeted patients and visitors, answered phones, and scheduled appointments.
- Performed clerical duties such as filing documents, preparing mailings, scanning documents into EHR system.
- Prepared patient charts for upcoming appointments and retrieved medical records from archives as needed.
- Arranged hospital admissions for patients as required.
- Completed relevant insurance and other claim forms.
- Travel arrangements for patients when traveling (to other centers)
Administrative Manager
T&M Towing Service
San Jose
03.2006 - 02.2020
- Organized and maintained documents, files and records.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Developed administrative team to support corporate growth and objectives.
- Monitored office inventory to maintain supply levels.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Established work procedures or schedules to organize daily work of administrative staff.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
Skills
- Project coordination
- Office administration
- Data entry
- Travel arrangements
- New hire orientation
- Teamwork and collaboration
- Payroll and budgeting
- Event planning
- Customer service management
- Scheduling
- Multitasking and organization
Languages
Spanish
Professional
Timeline
Administrative Coordinator/Human Resources Manager
C&A Painting, LLC
04.2022 - Current
Clinical Administrative Assistant
Satellite Healthcare
04.2020 - 04.2022
Administrative Manager
T&M Towing Service
03.2006 - 02.2020
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