Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret Agbasoga

Oshawa,Ontario

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

7
7
years of professional experience

Work History

Human Resources Assistant

Schlegel Villages
02.2024 - Current
  • Improved employee satisfaction by developing and implementing new HR policies and procedures.
  • Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.

Human Resources Manager

Lord's Healing Grace Clinic And Maternity
02.2017 - 08.2023
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Processed employee claims involving performance issues and harassment.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.

Education

Bachelor of Arts - Human Resources Management

Trent University
Oshawa, ON
04.2024

Bachelor of Science - Biochemistry

Delta State University Abraka
Nigeria
02.2012

Skills

  • Human resources administration
  • HR policies
  • Benefits Administration
  • Employee Relations
  • Talent management
  • Administrative Support
  • Conflict Management
  • Human Resources Support
  • Team Player
  • Scheduling
  • Training facilitation
  • Employee Onboarding

Languages

English
Full Professional

Timeline

Human Resources Assistant

Schlegel Villages
02.2024 - Current

Human Resources Manager

Lord's Healing Grace Clinic And Maternity
02.2017 - 08.2023

Bachelor of Arts - Human Resources Management

Trent University

Bachelor of Science - Biochemistry

Delta State University Abraka
Margaret Agbasoga