Margaret Agbasoga
Oshawa,Ontario
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
7
7
years of professional experience
Work History
Human Resources Assistant
Schlegel Villages
02.2024 - Current
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
Human Resources Manager
Lord's Healing Grace Clinic And Maternity
02.2017 - 08.2023
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Processed employee claims involving performance issues and harassment.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Education
Bachelor of Arts - Human Resources Management
Trent University
Oshawa, ON04.2024
Bachelor of Science - Biochemistry
Delta State University Abraka
Nigeria02.2012
Skills
- Human resources administration
- HR policies
- Benefits Administration
- Employee Relations
- Talent management
- Administrative Support
- Conflict Management
- Human Resources Support
- Team Player
- Scheduling
- Training facilitation
- Employee Onboarding
Languages
English
Full Professional
Timeline
Human Resources Assistant
Schlegel Villages
02.2024 - Current
Human Resources Manager
Lord's Healing Grace Clinic And Maternity
02.2017 - 08.2023
Bachelor of Arts - Human Resources Management
Trent University
Bachelor of Science - Biochemistry
Delta State University Abraka