Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marga Tesso

Edmonton,AB

Summary

Proven leader and innovative problem-solver, excelled at MustardSeed Massage and Center by mentoring staff and boosting customer satisfaction. Skilled in material handling and fostering team collaboration, I effectively managed projects and improved operational efficiencies. Demonstrated expertise in safety compliance and exceptional communication, driving success in fast-paced environments.

Work History

Shelter Intake Team LeadWorker

MustardSeed Massage and Center
  • Mentored junior employees, providing guidance on career development opportunities and growth strategies.
  • Improved customer satisfaction rates through diligent oversight of service delivery standards and prompt resolution of any issues encountered.
  • Ensured timely completion of projects by actively monitoring progress against set milestones and adjusting plans accordingly when necessary.

Recovery Assistant

Hope Mission
  • Collaborated with various groups to troubleshoot and resolve build and deployment issues.
  • Used customized ticketing system and kept detailed notes and documentation on incidents.
  • Developed, implemented and operated network system infrastructure and procedures.
  • Established network shares and upgraded and configured hardware.

Clipboarder

All Weather Windows
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Education

Medanalem High School
Addis Abeba Ethiopia
2002

Skills

  • Innovation Skills
  • Order Picking
  • Material Handling
  • Heavy Lifting
  • Truck loading and unloading
  • Safety Compliance
  • Load Inspection
  • Equipment Operation

Languages

Amharic, English, Oromo, Kiswahili
Native or Bilingual

Timeline

Shelter Intake Team LeadWorker

MustardSeed Massage and Center

Recovery Assistant

Hope Mission

Clipboarder

All Weather Windows

Medanalem High School

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Marga Tesso