MARELINE MERLAN

• Review SNAP eligibility determinations for accuracy, documentation integrity, and policy compliance.
• Analyze electronic case files and supporting documents to verify accuracy and detect inconsistencies.
• Interpret federal SNAP regulations and apply policy to determine correct outcomes.
• Prepare clear written findings and provide corrective guidance to eligibility staff.
• Maintain confidentiality while independently meeting strict deadlines.

Supervisor information contingent upon offer.

Full-time, 40 hrs a week, $28/hr.

• Conduct detailed reviews of catastrophe claims for accuracy and compliance.
• Verify documentation, identify discrepancies, and communicate required corrections.
• Apply policy standards consistently to determine approval readiness.
• Provide professional written and verbal feedback to field adjusters.

Supervisor info contingent upon offer.

Part-time, 20-80 hrs a week, per piece average $30-60/hr.

• Reviewed loss documentation, verifying cause-of-loss accuracy for claims processing.
• Conducted research on materials and labor costs to enhance estimating processes.
• Created and maintained invoices along with comprehensive case documentation.

Supervisor – Jacqueline M. (661)350-6000

Part-time 20 hrs a week, $20/hr

• Performed unannounced compliance audits of SNAP-authorized retailers.
• Documented findings using photos, schematics, and written narratives.
• I interviewed store owners and assessed credibility while managing conflict.
• Identified fraud indicators and violations for escalation.

Supervisor - Melanie S. (618) 917-4677

Part-time 10-20 hrs a week, $20/hr

• Triaged incoming calls, collecting vital information for emergency response.
• Documented cases accurately in CAD systems to ensure data integrity.
• Managed multiple urgent tasks and decisions effectively under pressure.

Supervisor - Ryan C. (661) 947- 2173

Full-time 40–60 hrs a week, $14/hr.

• Collected and verified product data accurately using handheld scanning systems.
• Ensured confidentiality and secure handling of all collected data.
• Operated independently and undercover as needed to achieve objectives.

Supervisor - Shelba Hebert (804) 678-7347

Part-time 10-15 hrs a week, per piece average $20/hr.