Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Marek Vallée

Victoria

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Thrifty Foods, where I enhanced customer satisfaction through efficient service and effective complaint handling. Proven ability in cash management and team collaboration, consistently achieving store sales goals while maintaining a clean and organized environment.


Offering strong interpersonal and communication skills, coupled with friendly and approachable demeanor. Brings ability to quickly grasp and apply new concepts and procedures, ensuring efficient and accurate transactions. Ready to use and develop cash handling and customer service skills in entry-level Front End Cashier role.

Overview

2
2
years of professional experience

Work History

Front End Cashier

Thrifty Foods
08.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Implemented system for organizing shopping carts and baskets, improving front-end appearance and functionality.
  • Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Restocked shelves to maintain well-organized and appealing store environment.
  • Approached every question or concern with calm and level-headed approach.
  • Assisted in keeping front end floor area neat and tidy as frequently as need be.
  • Assisted with buggies/carts on many occasions.

Dish Hand

Trillium Communities Boutique Seniors Living
03.2023 - 07.2023
  • Demonstrated consistent punctuality and reliability, contributing to overall team success.
  • Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
  • Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
  • Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
  • Helped reduce waste by implementing proper food storage techniques and promptly disposing of expired items.
  • Enhanced kitchen workflow by quickly restocking cleaned dishes and utensils at their designated stations.
  • Efficiently operated commercial-grade dishwasher, minimizing water usage and maximizing equipment life.
  • Provided support in basic food prep tasks such as washing produce or peeling vegetables when needed.
  • Utilized appropriate chemicals according to established protocols for sanitizing dishes effectively.
  • Collaborated with fellow dish hands to streamline the dishwashing process, reducing wait times during peak hours.
  • Performed regular deep-cleaning duties on cooking surfaces and equipment, maintaining high standards of cleanliness.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Followed supervisor instructions to complete tasks on time.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Monitored dishwashing machines for proper functioning.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.

Education

High School Diploma -

Spectrum Community School
Victoria, BC
06-2024

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Team player attitude
  • Shelf stocking
  • Cash register operation
  • Efficient checkout process
  • Handling complaints
  • Cleanliness and hygiene
  • Cash management
  • Payment processing
  • Receipt issuing
  • Product merchandising
  • Customer assistance

Languages

English
Native or Bilingual

Additional Information

Fun Facts about myself!

- I am a huge music nerd, being raised listening to all sorts of music.

- I play a lot of my guitar in my spare time.

- I am a big fan of NHL hockey (Go Jets!).

- I love to spend free time hanging out with friends and family, and building and/or strengthening relationships.

- I play some video games in spare time as well.

- Although it doesn't really get put to a lot of use, I have had a Babysitters' license since summer 2017.


Timeline

Front End Cashier

Thrifty Foods
08.2023 - Current

Dish Hand

Trillium Communities Boutique Seniors Living
03.2023 - 07.2023

High School Diploma -

Spectrum Community School

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Marek Vallée