Mareen Handola

• Delivered personalized service and built strong customer relationships.
• Applied excellent communication and listening skills to match clients with meaningful purchases.
• Contributed to a positive and inclusive retail environment.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Supported individuals with developmental disabilities in community settings.
• Co-developed “A Learning Journey” toolkit to promote rights awareness through accessible activities.
• Shadowed Independent Support Services (ISS) workers to gain experience in community-based supports.
• Supported team-led projects that encouraged inclusive engagement across the organization.
• Strengthened skills in communication, person-centered planning, and documentation.

Windsor-Essex Children’s Aid Society – 09/2024 to 11/2024

• Gained initial experience supporting children in care, completing documentation, and participating in supervised visits.
• Requested transfer to another agency to better support learning needs and professional development.

• Operated multiple production stations efficiently in a fast-paced environment.
• Practiced adaptability and teamwork to meet production goals.
• Ensured safety and quality standards were consistently met.

• Maintained accurate and confidential medical records.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Welcomed patients, verified information, and supported office flow.

• Promoted product knowledge and sales through demonstrations.
• Engaged members and responded to questions with clarity and enthusiasm.

• Prepared and graded produce for distribution while maintaining hygiene standards.
• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.

• Managed customer service and food prep in a fast-paced environment.
• Developed skills in multitasking, teamwork, and cultural awareness.