Mareekah Smith
Bolton
Summary
Detail-oriented university student with over three years of work experience, supported by a strong foundation in customer service and team collaboration. Recognized for being dependable and diligent, with a proven ability to contribute effectively toward shared goals in fast-paced environments. Known for a proactive and professional demeanour in the workplace.
Overview
2
2
years of professional experience
Work History
Crew Member
Canada's Wonderland
07.2024 - 08.2024
- Worked front counter.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Seasonal Sales Associate
JD Sports Heartland
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bakery Clerk
Fortinos Supermarket
10.2022 - 12.2023
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared pastries, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods and cakes.
- Inspected goods to establish accurate pricing and labeling.
- Wrote on cakes and packaged them efficiently.
- Took customer orders in-person and through the phone.
Crew Member
Canadian National Exhibition - Far East Taco
08.2023 - 09.2023
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Bachelor of Science - Biology
University of Ottawa
Ottawa, ON06-2028
High School Diploma -
Mayfield Secondary School
Caledon, ON06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attentive
- Communication and interpersonal skills
- Ability to work effectively with others and independently
Timeline
Crew Member
Canada's Wonderland
07.2024 - 08.2024
Seasonal Sales Associate
JD Sports Heartland
03.2024 - 08.2024
Crew Member
Canadian National Exhibition - Far East Taco
08.2023 - 09.2023
Bakery Clerk
Fortinos Supermarket
10.2022 - 12.2023
Bachelor of Science - Biology
University of Ottawa
High School Diploma -
Mayfield Secondary School
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