Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcy Yorke

Halifax,NS

Summary

Master Esthetician with extensive expertise in advanced skincare treatments. Demonstrated success in enhancing client satisfaction and boosting spa revenue through personalized recommendations and superior service. Proficient in laser applications, facials, and chemical peels, while cultivating strong client relationships and mentoring junior staff to maintain high care standards.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Master Esthetician

Gentle Touch Spa and Laser
Halifax, Nova Scotia
09.2017 - Current

Executed advanced skincare procedures, including chemical peels and anti-aging treatments.

Maintained a professional environment while educating clients on post-treatment care.

  • Developed strong relationships with clients, fostering loyalty and satisfaction.
  • Kept up-to-date with latest skincare trends to deliver innovative treatments.
  • Maintained accurate records of treatments and client feedback to enhance service quality.
  • Trained junior staff in skincare techniques and exceptional customer service.
  • Assessed individual skin conditions to recommend tailored treatments for optimal results.
  • Ensured compliance with contraindications to prioritize client safety.

Retail Sales Associate

Le Chateau
Halifax, Nova Scotia
05.2015 - 09.2015

Delivered exceptional customer service, enhancing client shopping experiences.

  • Achieved consistent sales targets through proactive customer engagement.
  • Managed inventory levels while assisting in visual merchandising to improve store aesthetics.
  • Resolved customer inquiries and issues promptly, contributing to overall satisfaction.

Server

Aurora Inn
Kingston, Nova Scotia
05.2013 - 09.2013

Ensured high-quality dining experiences for guests in fast-paced environment.

  • Delivered prompt, friendly service to enhance patron satisfaction.
  • Managed multiple tables, balancing service speed with quality.
  • Collaborated with kitchen staff for accurate and timely meal delivery.
  • Engaged in upselling menu items, boosting restaurant revenue.

Recreation Leader

YogiBear Jellystone Campground
Kingston, Nova Scotia
05.2011 - 09.2012
  • Planned and organized recreation activities for children and teens.
  • Enforced facility rules and regulations during all programs and activities.
  • Executed daily operational duties with accuracy and efficiency.

Education

Esthetics -

Hair Design Center
Halifax, NS
08-2018

Bachelor of Arts - Psychology

Saint Mary's University
Halifax, NS
05-2017

Skills

  • Extensive product knowledge in medical grade skincare lines such as: Skinceuticals, Skin Medica, Proderm, and Plated Intense Exosomes
  • Extensive knowledge and application of facials such as: Hydrafacial, Oxygeneo Facial, microdermabrasion, dermaplanning
  • Extensive knowledge and application of lasers including: IPL/DYE VL, tattoo removal, laser hair removal, skin resurfacing (Clearlift, Clear & Brilliant, Pixel, RF microneedling), blue light
  • Freezepen
  • Red and blue light therapy
  • RF skin tightening (Thermage, Vshape RF)
  • Ultrasound fat loss (Vshape)
  • Chemical peels including Jessner, TCA 15%, Skinceuticals, glycolic and salicylic acids
  • Exosomes
  • Milano booking system software

Certification

  • Advanced Peels Course (Medika Dermal Institute)
  • Lash lift and Brow Lamination (Stella Lash Lover)
  • Clearlift, IPL/Dye VL, Pixel, Blue light, Tattoo removal, Leg vein removal, Laser hair removal (Alma Lasers)
  • Clear & Brilliant, Thermage (Solta)
  • Master Esthetician (Cosmetology Association of Nova Scotia)

Timeline

Master Esthetician

Gentle Touch Spa and Laser
09.2017 - Current

Retail Sales Associate

Le Chateau
05.2015 - 09.2015

Server

Aurora Inn
05.2013 - 09.2013

Recreation Leader

YogiBear Jellystone Campground
05.2011 - 09.2012

Esthetics -

Hair Design Center

Bachelor of Arts - Psychology

Saint Mary's University
Marcy Yorke