Marcy Seftel
Highlands East,Cardiff,ON
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
1987
1987
years of post-secondary education
Work History
Dispatcher/Front Office Assistant
Hyland Ice Supply
Wilberforce, Ontario
01.2022 - 04.2026
- Coordinated delivery schedules for ice distribution to local businesses.
- Managed incoming customer inquiries through phone and email communications.
- Provided administrative support to enhance day-to-day office functions.
- Organized delivery orders for ice merchandiser repairs and annual service.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Organized and maintained filing systems for documents related to the dispatch office.
- Maintained positive working relationship with fellow staff and management.
Auto Parts Counterperson
Benson Auto Parts
Bancroft, Ontario
- Assisted customers in locating the right auto parts for their vehicles.
- Processed customer orders and managed inventory levels efficiently.
- Utilized computer systems to track inventory and order status.
Education
Cameron Heights Colleagiate
Kitchener, ONSkills
- Customer service
- Dispatch coordination
- Order management
- Communication software
- Time management
- Problem solving
- Verbal and written communication
- Active listening
- Database updates
Affiliations
- Hobbies in fishing, dabble in crafting, wood work and painting on canvas.
- Collect many things. Gems and minerals, coins and cards.
References
References available upon request.
Timeline
Dispatcher/Front Office Assistant
Hyland Ice Supply
01.2022 - 04.2026
Auto Parts Counterperson
Benson Auto Parts
Cameron Heights Colleagiate