Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcy Mullett

Nanaimo,BC

Summary

Versatile professional with a proven track record at The Oxy Pub, School District 68, and Bloomstar Bouquet. Excelled in multitasking and exceptional customer service, enhancing guest experiences and fostering positive learning environments. Skilled in cash handling and building customer relationships, consistently delivering beyond expectations without relying on numerical quantification.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Server

The Oxy Pub
03.2015 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle cash.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Bloomstar Bouquet
05.2008 - 02.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Educational Assistant

School District 68
09.2014 - Current
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

School And Community Support Worker -

Vancouver Island University
Nanaimo, BC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Certification

Serving it right

First aid Certificate

W.H.I.M.I.S

Timeline

Server

The Oxy Pub
03.2015 - Current

Educational Assistant

School District 68
09.2014 - Current

Sales Associate

Bloomstar Bouquet
05.2008 - 02.2012

School And Community Support Worker -

Vancouver Island University

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Marcy Mullett