Marcus Cross
Brampton,ON
Summary
Reliable Warehouse Supervisor with a positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Overview
12
12
years of professional experience
Work History
Warehouse Supervisor
Fuzion Flooring/Macro Enterprises
Brampton, Ontario
07.2023 - Current
- Supervised staff of 4-7 employees to maintain operational efficiency.
- Enhanced accuracy of lot numbers for customer shipments and pickup orders.
- Transformed distribution process to ensure daily order completion.
- Tested potential agency employees for counterbalance skills and approved hiring decisions.
- Coordinated training sessions for new employees to facilitate effective onboarding.
- Enforced safety procedures to uphold a secure work environment.
- Scheduled transfer pickups between warehouses to optimize logistics operations.
Distribution Center Supervisor
Groupe Robert
Brampton & Mississauga, ON
04.2021 - 05.2023
- Supervised a staff of 4-9 employees.
- Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
- Maintained correct inventory by making corrections in Manhattan immediately.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Evaluation of skills of new MHE drivers from the agency and within to determine if skills were appropriate to operate MHEs.
- Left company from restructuring due to low volumes.
Warehouse Supervisor
Trillium Supply Chain
Brampton, ON
10.2020 - 04.2021
- supervised a staff of 11 to 28 warehouse associates and drivers.
- Conducted onboarding training for all new employees.
- Established and maintained good relations with customers, vendors and transport companies.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Developed weekly schedules based on volumes and available hours for agency employees.
- Left company for professional reasons.
Warehouse Supervisor
SCI Logistics
Mississauga, ON
02.2019 - 08.2020
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Established and maintained good relations with customers, vendors and transport companies.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Left company due to downsizing of staff during Covid.
Warehouse Supervisor
Sherway Group
Mississauga, ON
08.2018 - 02.2019
- Supervised a staff of 6 to 9 employees.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Employed first-in-first-out protocols to reduce waste.
- Performed periodic inventory counts to assess inventory system accuracy and integrity.
- Left company due to loss of major account and diminished workload.
Operations Manager
Caesarstone Canada
Vaughan, ON
01.2017 - 05.2018
- managed a staff of 6 warehouse associates and 4 drivers.
- Conducted and
- Managed scheduling, training and inventory control.
- Planned delivery routing, team workflows and promotional initiatives.
- Oversaw financial management, budget management, accounting and payroll activities.
- Conducted employee observations and documented findings.
- Supported accident investigations and prepared related paperwork.
- Addressed customer concerns with suitable solutions.
- Left company because position was eliminated due to company cutbacks.
Warehouse Supervisor
Martin-Brower Canada
Brampton, ON
07.2014 - 01.2017
- Supervised a staff of 25-43 employees.
- 3PL Distributor for McDonald',
- Set up shift for jobs to be bid on by union employees at shift start up, ensuring there is appropriate manpower to complete the work for the day
- Based on workload, ensure there is sufficient staff for the next 3 shifts, calling Spare Board and/or overtime as needed.
- Ensure all loads are completed on time and any add backs collected
- Ordered and monitored the distribution of all employee uniforms for cold environment.
- Left company for career advancement.
Education
Bachelor of Science - Biology
High Point University
High Point, North CarolinaSkills
- WMS experience with SAP, Syntellic, Red Prairie, and Manhattan
- Microsoft Office Suite proficiency
- 3PL and LTL shipping and receiving
- Supervision of union and non-union staff
- Safety committee membership
- Schedule management for full-time and agency staff
- Payroll processing with ADP, Dayforce, Kronos, and UKG
- Interviewing, hiring, onboarding, and training
- Verbal and written communication skills
- Work planning and prioritization
- Team leadership and employee motivation
- Problem anticipation and resolution strategies
- Forklift and reach licenses
Timeline
Warehouse Supervisor
Fuzion Flooring/Macro Enterprises
07.2023 - Current
Distribution Center Supervisor
Groupe Robert
04.2021 - 05.2023
Warehouse Supervisor
Trillium Supply Chain
10.2020 - 04.2021
Warehouse Supervisor
SCI Logistics
02.2019 - 08.2020
Warehouse Supervisor
Sherway Group
08.2018 - 02.2019
Operations Manager
Caesarstone Canada
01.2017 - 05.2018
Warehouse Supervisor
Martin-Brower Canada
07.2014 - 01.2017
Bachelor of Science - Biology
High Point University