Marcus Tessema
Edmonton
Summary
Proven Sales Consultant with a track record of enhancing customer satisfaction and boosting sales revenue at House of Cars Argyll. Specializes in customer relationship management and exterior detailing expertise, demonstrating exceptional time management and objection handling skills. Achieved significant client retention by delivering outstanding service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Consultant
House of Cars Argyll
08.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Automotive Detailer
Capital Dodge Chrysler Jeep
06.2023 - 08.2023
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
Education
BBA - Finance
Athabasca University
Athabasca, AB06-2027
High School Diploma -
M.E Lazerte High School
Edmonton, AB06-2023
Skills
- Time management
- Expertise in detailing
- Customer relationship management
- Exterior detailing expertise
- Objection handling
- Product and service sales
Accomplishments
- Ranked #1 for sales at House of Cars for 2024
Certification
AMVIC Certificate
Timeline
Sales Consultant
House of Cars Argyll
08.2023 - Current
Automotive Detailer
Capital Dodge Chrysler Jeep
06.2023 - 08.2023
BBA - Finance
Athabasca University
High School Diploma -
M.E Lazerte High School
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