Emily Lupul
Summary
Seeking to utilize excellent communication, organizational, and reliability to complete tasks.
Overview
7
7
years of professional experience
Work History
Figure Skating Head Coach
RINK Training Centre
Oak Bluff, MB
10.2023 - Current
- Maintain a safe, inclusive, and welcoming environment for skaters
- Organize lesson plans that accommodate to diverse needs of skaters
- Evaluate technique while delivering constructive feedback
Director of First Impressions
Birchwood Automotive Group
Winnipeg, MB
10.2022 - Current
- Answer incoming phone calls and transfer to appropriate personnel
- Enter data and record client information to support multiple departments
- Maintain excellent verbal and written communication skills
- Resolve customer complaints quickly and effectively
Administrative Assistant
Birchwood Automotive Group
Winnipeg, MB
03.2021 - 10.2022
- Greeted customers and handled all inquiries
- Delivered administrative support to staff with the use of Word, Excel, and Outlook
- Executed cash and card transactions
- Maintained files and entered data into databases
Server
Sig's Grill
Stonewall, MB
03.2017 - 04.2021
- Served food and beverages to patrons
- Trained new employees
- Executed orders from customers accurately and in a timely manner
Beverage Cart Attendant
Teulon Golf & Country Club
Teulon, MB
06.2020 - 10.2022
- Processed cash and card transactions accurately and efficiently
- Effectively multitasked within fast-paced environment
- Maintained high standards of customer service during high-volume work shifts
Education
Bachelor of Arts (B.A. Adv) in Psychology -
University of Manitoba
05.2024
Skills
- Organization
- Verbal and Written Communication
- Multitasking
- Conflict Resolution
- Customer Service
- Data Management
Volunteer- Big Brothers Big Sisters of Winnipeg
- Serve as a role model to adolescence requiring guidance
- Model healthy, trusting relationships through appropriate boundaries
- Organize enriching activities to remain a reliable presence in my mentee's life
References
- Brooklyn Parker, Figure Skating Program Coordinator, RINK Training Centre, (204) 823-2646, brooklyn@therink.ca
- Jessica Hale, First Impressions Supervisor, Birchwood Automotive Group, (204) 998-1837, jessica.hale@birchwood.ca
- Kirsten Nicholson, Mentoring Coordinator, Big Brothers Big Sisters Winnipeg, (204) 988-8662, kirsten.nicholson@bigbrothersbigsisters.ca
Timeline
Figure Skating Head Coach
RINK Training Centre
10.2023 - Current
Director of First Impressions
Birchwood Automotive Group
10.2022 - Current
Administrative Assistant
Birchwood Automotive Group
03.2021 - 10.2022
Beverage Cart Attendant
Teulon Golf & Country Club
06.2020 - 10.2022
Server
Sig's Grill
03.2017 - 04.2021
Bachelor of Arts (B.A. Adv) in Psychology -
University of Manitoba