Marcus Pelayo
Hayward
Summary
Results-driven Pre-sales Representative with a proven track record in customer relationship building and sales strategy execution. Skilled in enhancing client satisfaction and driving sales growth through effective account management.
Overview
2026
2026
years of professional experience
Work History
(PSR) Pre-sales Representative: Small Format
PepsiCo
Hayward, CA
2023 - Current
- Managed customer accounts to drive sales growth and enhance client relationships.
- Leveraged CRM software to track sales activities and identify market trends.
- Conducted product presentations to educate clients on new offerings and promotions.
- Collaborated with marketing teams to align strategies for product launches and campaigns.
- Established strong connections with large format accounts from store level management to corporate leadership.
- .Responsible for order quality insuring stores had correct amounts of back stock by forecasting sales flow
- Executed scripted and non scripted displays while gaining incremental displays to drive volume and sales.
- Worked closely with merchandising and delivery departments to maintain excellent service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed and maintained strong working relationships with professionals within assigned territory.
(PSR) Pre-sales Representative (7-11)
Pepsico
Hayward, CA
2020 - 2023
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Executed sales strategies to achieve territory sales targets effectively.
- Managed inventory levels and ensured product availability in retail locations.
- Provided product training and support to customers for improved usage.
- Developed strong relationships with franchisees and area leadership.
- Created schematics for all 7 eleven reset's on a yearly basis.
- Suggestive selling to insure innovation distribution.
- Maintained a strong understanding of 7elevens's ordering systems such as ABC analysis and info dispatch.
- Drove sales into the positive metric on multiple periods.
- Incremental display execution and cooler placements.
- Executing ad activity and conveying funding to franchises.
- Strategizing with Pepsi 7eleven KAM to identify any potential problems nd to insure smooth promo and product activation.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
(PSR) Pre-sales Representative: Large Format
PepsiCo
Hayward, CA
2017 - 2020
- Developed and maintained strong relationships with key accounts to enhance customer loyalty.
- Conducted market research to identify new sales opportunities and trends in consumer behavior.
- Executed promotional campaigns effectively to increase brand visibility and drive sales growth.
- Collaborated with cross-functional teams to optimize product placement and inventory management.
- Established strong connections with large format accounts from store level management to corporate leadership.
- Responsible for order quality, insuring stores had correct amounts of back stock by forecasting sales flow.
- Executed scripted and non-scripted displays while gaining incremental displays to drive volume and sales.
- Worked closely with merchandising and delivery departments to maintain excellent service.
Education
High School Diploma -
Castro Valley Adult School
Castro Valley, CA2002
No Degree - Business Administration And Management
Chabot College
Hayward, CAHigh School Diploma -
Castro Valley Adult School
Castro Valley, CA2002
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales strategy development
- Customer retention
- Strategic planning
- Account management
- Staff training
- Contract negotiations
- Revenue generation
- Sales forecasting
- Account development
- Time management
- Field sales
- Customer retention abilities
- Product merchandising and distribution
- Exceeds sales goals
- Territory sales
- Product knowledge
- Team leadership
Timeline
(PSR) Pre-sales Representative: Small Format
PepsiCo
2023 - Current
(PSR) Pre-sales Representative (7-11)
Pepsico
2020 - 2023
(PSR) Pre-sales Representative: Large Format
PepsiCo
2017 - 2020
High School Diploma -
Castro Valley Adult School
No Degree - Business Administration And Management
Chabot College
High School Diploma -
Castro Valley Adult School