Marcus Nott
Sacramento
Summary
Experienced professional in customer service and food service with a solid track record in various hospitality and retail settings. Skills encompass guest service, food safety compliance, inventory stocking, and operational procedures. Known for quick adaptability and effective support during peak service times. Looking to contribute to a restaurant, warehouse, retail, or reception-oriented position.
Overview
4
4
years of professional experience
Work History
Meat Department Clerk
Raley's Town Centre
Rohnert Park
11.2020 - 05.2021
- Wrapped and labeled meat products for customer transactions, ensuring compliance with labeling standards.
- Provided customer support by responding to inquiries on quality and pricing of meats, enhancing customer satisfaction.
- Ensured cleanliness and orderliness of work area following health and safety standards.
- Stocked shelves with merchandise to maintain optimal inventory levels and enhance product availability.
Freight Manager
Dollar Tree
Rohnert Park
07.2018 - 01.2019
- Cultivated relationships with customers, vendors, and suppliers to enhance operational efficiency.
- Identified opportunities to reduce cost and improve productivity.
- Coordinated departmental scheduling to optimize staffing for shifts.
- Managed inventory levels to ensure consistent stock availability.
Host/Busser/Barista/Banquet Server/Room Service
Doubletree By Hilton
Rohnert Park
09.2017 - 10.2018
- Provided excellent customer service by anticipating customer needs.
- Offered seating and special accommodations based on customer preferences and dining area volume to optimize guest satisfaction.
- Assisted guests with inquiries and provided tailored local area information to enhance their experience.
- Maintained cleanliness and organization of host stand and dining area to ensure a welcoming environment.
- Managed various roles including host, busser, server support, barista, and room service during peak hours to ensure smooth operations.
- Supported other departments by performing tasks such as bussing tables and delivering food orders.
Cook/Shift Manager
Mountain Mikes Pizza
Rohnert Park
02.2017 - 09.2017
- Supervised cooking staff during shifts to maintain high food quality standards.
- Prepared and cooked menu items according to established recipes and standards.
- Coordinated with front-of-house staff to ensure timely service for customers.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Resolved customer complaints promptly to enhance dining experience.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park06-2015
Skills
- Customer Service & Guest Relations
- Food Safety & Sanitation
- Register/Point-of-Sales Operations
- Opening & Closing Procedures
- Hospitality & Front-of-House Support
- Food Prep & Kitchen Support
- Cash Handling Procedures
- Warehouse/Backroom Organization
- Scheduling & Shift Support
- Product Knowledge & Sales Support
- Previously ServSafe Certified; familiar with food safety and sanitation standards
- Time management abilities
- Effective communication
- Relationship building
- Conflict resolution
- Employee training
- Decision-making
- Energetic and enthusiastic
- Verbal and written communication
- Flexible schedule
- Interpersonal skills
- Staff motivation
- Willingness to learn
- Continuous improvement
- Problem-solving abilities
Timeline
Meat Department Clerk
Raley's Town Centre
11.2020 - 05.2021
Freight Manager
Dollar Tree
07.2018 - 01.2019
Host/Busser/Barista/Banquet Server/Room Service
Doubletree By Hilton
09.2017 - 10.2018
Cook/Shift Manager
Mountain Mikes Pizza
02.2017 - 09.2017
High School Diploma -
Rancho Cotate High School