MARCUS MCCLELLAN
Modesto
Summary
Attentive professional with a career numbering 11 years as a Route Sales Representative for the same company. Focused and enthusiastic offering well-developed skills in communication and Leadership. Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques. Ordering efficient and adequate product for every account, customer, and route. A Buyer with over 3 years of progressive retail experience. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on consistent schedule.
Overview
15
15
years of professional experience
Work History
Procurement Buyer
Super Store Industries
12.2021 - Current
- Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Enhanced inventory management by implementing demand forecasting techniques and optimizing stock levels.
- Managed supplier performance, evaluating quality, delivery, and overall service levels to ensure continuous improvement in the procurement function.
Route Sales Representative
Producers Dairy
04.2020 - 12.2021
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Documented sales by recording order information in MS Excel.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Utilizing ordering skills to be effective at every account to increase profit and reduce credit/spoils cost
Route Sales Representative
Nestle DSD
09.2013 - 02.2020
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Resolved customer problems and complaints effectively by listening.
- Increased sales 8% by determining customer needs and offering specific desirable items.
- Documented sales by recording order information in MS Excel.
- Utilizing ordering skills to be effective at every account to increase profit and reduce credit/spoils cost
Zone Manager
Dreyers Grand Ice Cream
08.2009 - 09.2013
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Analyzed production, quality control and maintenance reports to detect and address production problems.
- Supervised 24 employees, ensuring optimal productivity.
- Consistently achieved 5% sales increase over forecast.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Education
High School Diploma -
Modesto High School
Modesto, CA06.1994
Skills
- Training
- Technical support
- Maintenance planning
- Business development experience
- Strategic thinker
- Client relations
- Route management
- Issue resolution
- Vehicle safety
- Inventory Control
- Merchandise Sales
- Strategic Sourcing
Additional Information
Proficient in Microsoft Office programs - Excel / formula/spreadsheet and any other software programs
Timeline
Procurement Buyer
Super Store Industries
12.2021 - Current
Route Sales Representative
Producers Dairy
04.2020 - 12.2021
Route Sales Representative
Nestle DSD
09.2013 - 02.2020
Zone Manager
Dreyers Grand Ice Cream
08.2009 - 09.2013
High School Diploma -
Modesto High School
Similar Profiles
Brandon WrightBrandon Wright
Maintenance Mechanic at Super Store IndustriesMaintenance Mechanic at Super Store Industries
Danielle MarekDanielle Marek
Merchandising Business Analyst at Super Store IndustriesMerchandising Business Analyst at Super Store Industries
Jose LizarragaJose Lizarraga
Lead at Super Store IndustriesLead at Super Store Industries
Ali AnsariAli Ansari
Independent Delivery Contractor at Spark & DoorDashIndependent Delivery Contractor at Spark & DoorDash
Daniella HernandezDaniella Hernandez
CNA at Golden ModestoCNA at Golden Modesto