Marcus Kentner
Kelowna,BC
Overview
5
5
years of professional experience
Work History
Server
The Keg Steakhouse + Bar
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Dining Room Server
The Keg Steakhouse + Bar
10.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Walnut Beach Resort
05.2022 - 09.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Relocated to BC and lived in staff accommodation
Personal Trainer
Unlimited Fitness
07.2019 - 05.2022
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Server
Bacchus Ristorante
10.2019 - 11.2021
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Real Estate License - Real Estate
UBC Sauder School Of Business
Vancouver, BC08.2023
Skills
- Wine and Liquor Service
- Food Sales and Promotion
- Suggestive Selling
- Leadership
- Relationship Management
- Team Work
Accomplishments
- Smart Serve certified
- Serving It Right certified
- Team captain for the University of Windsor Lancers football program
- 2018 recipient of the ‘Dave Stievano Memorial Most dedicated player’
Timeline
Server
The Keg Steakhouse + Bar
05.2023 - Current
Dining Room Server
The Keg Steakhouse + Bar
10.2022 - 05.2023
Server
Walnut Beach Resort
05.2022 - 09.2022
Server
Bacchus Ristorante
10.2019 - 11.2021
Personal Trainer
Unlimited Fitness
07.2019 - 05.2022
Real Estate License - Real Estate
UBC Sauder School Of Business
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