Claudius Jones
North Bay,ON
Summary
Strong, friendly, detailed worker.
Overview
10
10
years of professional experience
Work History
Front of House Attendant
Arts Clubs Theatre Company
Vancouver, BC
06.2022 - 12.2023
- Greeting guests and assisting with seating
- Resolving any guest service issues
- Scanning tickets
- Providing a friendly and positive environment for audiences, patrons, and staff.
- Selling Programmes at select Arts Club productions
- Following health and safety guidelines
- Maintaining cleanliness in all the performance venues in a efficient time frame.
Usher
FuzeHr / Cirque du Soleil
Vancouver, BC
03.2022 - 06.2022
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Responded to guest questions about current facility events and future offerings.
- Complied with health and sanitation practices and procedures.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows.
- Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
- Determined authenticity and applicability of presented tickets.
- Declined to admit patrons without ticket(s).
- Assisted patrons with handicaps to appropriate seating.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Barista
Starbucks
Vancouver, BC
02.2022 - 05.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Created complex, hand-crafted beverages based upon customer preferences.
- Weighed, grounded, and packed coffee to prepare customer orders.
- Operated cash register, collected payments, and provided accurate change.
Education
First Aid Level One
ActSafe
Burnaby, BC09.2023
Some College (No Degree) - Clown Through Mask
The Theatre Resource Centre
Toronto, ON02.2019
Bachelor of Arts - Drama
Bishop's University
Sherbrooke, QC06.2017
Skills
- Results-focused
- Compliance
- Technology savvy
- Performance oriented
- Team collaboration
- Mediation and advocacy talent
- Effective listening
- Basic French
Notable Previous Employment
- Canadian POS Systems (Sales Opener), CDI College (Recruitment Agent), Canada Drives (Client Care Specialist), Concentrix (OnStar Loyalty Agent), La Maison Simons (Eve Cafe Server), Sykes Enterprises (Chatr Customer Service Agent), Empire Theatres (Concession), McDonald's (Crew Trainer)
Languages
English
Native language
French
Intermediate (B1)
B1
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front of House Attendant
Arts Clubs Theatre Company
06.2022 - 12.2023
Usher
FuzeHr / Cirque du Soleil
03.2022 - 06.2022
Barista
Starbucks
02.2022 - 05.2022
First Aid Level One
ActSafe
Some College (No Degree) - Clown Through Mask
The Theatre Resource Centre
Bachelor of Arts - Drama
Bishop's University