Marcus Insixiengmay
San Francisco
Summary
Results-driven mechanic with proven expertise at Lime, specializing in electrical systems and troubleshooting. Achieved a 100% accuracy rate in documentation while enhancing operational safety through meticulous maintenance of a 2,500-vehicle fleet. Strong leadership skills fostered team efficiency and customer satisfaction in fast-paced environments. Proficient in diagnostics and preventative maintenance.
Overview
2
2
years of professional experience
Work History
Mechanic
Lime
San Francisco
06.2024 - 11.2024
- Conducted routine quality checks and maintenance repairs on a fleet of 2,500 electric vehicles, ensuring operational safety for riders
- Lift and export 60-pound scooters for deployment, maintaining safety protocols
- Maintained a 100% accuracy rate with data entry on repairs, parts used, and quality checks for compliance and future reference
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Tested components with appropriate instruments to ensure proper operation.
- Kept detailed records of repairs, labor involved and parts used.
- Conveyed troubleshooting diagnosis and outlined proposed repair plan.
- Conducted test rides before and after repair services.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Team Lead
Panera Bread
Pinole
11.2022 - 11.2024
- Supervised and guided team members to ensure smooth daily operations and foster a positive work environment
- Delivered excellent customer service by addressing concerns and ensuring timely order fulfillment
- Managed the flow of kitchen and front-of-house activities to optimize efficiency during shifts
- Facilitated training sessions for new employees on company policies and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Analyzed key performance indicators to identify effective strategies.
Education
Associate in Electronics Engineering Technology - Technology
Contra Costa College
San Pablo, CA06-2026
High School Diploma -
Sylvester Greenwood Academy
Skills
- Troubleshooting
- Assembly
- Operations
- Schematics
- Diagnostic tools
- Electrical systems
- Electrical troubleshooting
- Battery testing
- Hand and power tools
- Maintenance and repairs
- Defective parts disassembly
- Preventative maintenance
- Documentation and reporting
- Customer service
- Schematic reading
Timeline
Mechanic
Lime
06.2024 - 11.2024
Team Lead
Panera Bread
11.2022 - 11.2024
Associate in Electronics Engineering Technology - Technology
Contra Costa College
High School Diploma -
Sylvester Greenwood Academy
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