Marcus Hamlin
Leatherbys
Folsom
2
years of professional experience
Results-driven individual with experience in team collaboration and guest engagement. Known for implementing effective processes to enhance operational efficiency and deliver outstanding service. A team player for majority of my life through sports.
Work History
Server
2 Years 7 Months- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new hires on menu knowledge and service protocols.
- Managed cash transactions and processed payments accurately.
- Participated in team meetings to discuss service improvements and operational efficiency.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Busser
2 Years 7 Months- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored supplies and reported shortages to management for efficient operations.
Captain Dispenser
2 Years 7 Months- Led diverse team in delivering exceptional customer service during peak operations.
- Implemented safety protocols, ensuring compliance with industry regulations.
- Trained and mentored junior staff on operational procedures and best practices.
- Streamlined workflow processes to enhance efficiency in daily operations.
Education
No Degree - Physical Therapy
High School Diploma
- 3.5 GPA
- Elected Captain of Folsom High School Varsity Soccer
Skills
Strong work ethic
customer service
Cash handling
Guest engagement
Physical labor
Years of team collaboration
Food running
Cleanliness standards
Accomplishments
Athletics, guiding young people, and working directly with customers have shaped my approach to leadership. Leading the varsity soccer team showed how direction and trust build strong groups. At Folsom Karate Academy, teaching kids required patience. Starting as a busser meant learning every detail from the ground up. Moving into serving brought tougher demands, sharper timing. Responsibility grew until I coordinated service at Leatherby’s, making sure each order met standards.
Timeline
Server
Leatherbys
04.2024 - CurrentRead More
Busser
Leatherbys
04.2024 - CurrentRead More
Captain Dispenser
Leatherbys
04.2024 - CurrentRead More
Folsom Lake College
No Degree from Physical Therapy
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Folsom High School
High School Diploma
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