Marcus Della Rosa
Calgary,AB
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bouncer
Ranchman’s Cookhouse & Dancehall
07.2025 - Current
- Control access to establishment
- Patrol assigned areas to guard against theft, vandalism and fire which includes a facility wide headcount every hour
- Enforce rules and regulations (House and AGLC) to maintain order
- Resolve conflicts
- Ensure safety and emergency procedures are followed
- Issue passes and direct visitors to appropriate areas and check age identification of patrons
- Run the mechanical bull
- Assist servers, bussers and bartenders when necessary
- Assure all patrons have a safe ride home upon departure
- Escort staff to vehicles as requested
- Clean and close facility at end of night
Dog Walker
Spot Dog Walking
01.2022 - 06.2025
- Manage up to 12 walks a day
- Transport self to all walks on time
- Manage multiple dogs at once of any size
- Respectfully enter client’s homes and assure the doors are locked during and after walks
- Submit walk reports after every walk
Crew
Landscaping, Bruce All Season
07.2023 - 02.2024
- Operating Company Bobcat
- Transport equipment in company truck
- Clearing and leveling vacant lot’s
- Laying Sod
- General tool handling
- Wear and maintain proper PPE
Client Ambassador (Seasonal)
Hillberg & Berk
09.2021 - 11.2021
- Open and close the store and POS register
- Guide clients through the sales process
- Interact with client and develop a personal relationship
- Completing sales on the POS register
- Processing and packaging online orders
Maintenance (Seasonal)
Chaparral Residents’ Association
07.2021 - 08.2021
- Ensuring the park and amenities are clean (washrooms, buildings, garage, workshop, cookshacks, benches, playgrounds, tennis courts, and equipment). Includes stocking washrooms
- Collecting of garbage and debris, changing bin liners and collection of recyclables
- Cleaning the beach
- Unlocking and lock up of the building and facilities each day
- Ensuring the security of equipment and amenities each day
- Cleaning and sanitizing of cookshacks as needed, including removing coals
- Cleaning and sanitizing of the function room for events and/or bookings
- Cleaning and repairing equipment such as tables, chairs, and rental equipment
- General landscape maintenance such as grass cutting, trimming, pruning, weeding etc.
- Interior and exterior painting and staining
- Installing and watering annual plants and flowers
- Seasonal cleanup of leaves, branches and pruning back plants. Seasonal set up of amenities
- Installing and removal of seasonal decorations and Christmas lighting
- Setting up and cleaning up before, during, and after events
- Filling out all required logs and paperwork as required
Guest Experience Leader
McDonald's
10.2017 - 06.2021
- Handle Complaints
- Focus on Customer Service
- Promote Products
Crew Member
McDonald's
10.2017 - 06.2021
- Take orders
- Make food
- Run the drive through
- Clean
- Unload and organize product shipments
Education
Master Class -
Company of Rogues Actors’ Studio
01.2022
History Major
ST. Mary’s University
01.2020
Grade 12 - undefined
Bishop O'Byrne High School
01.2019
Skills
- Team Player
- Service-oriented
- Efficient
- Accountable
- History in Customer Service
- Excellent suggestive seller
- Effective communication
- Active Listening
- Organized
- Excellent time management skills
- AGLC ProServe Liquor
- November 2016 was certified by Canadian Red Cross for Standard First Aid CPR/AED
Languages
English
Certification
ProServe
ProTect
Standard First Aid CPR/AED
Timeline
Bouncer
Ranchman’s Cookhouse & Dancehall
07.2025 - Current
Crew
Landscaping, Bruce All Season
07.2023 - 02.2024
Dog Walker
Spot Dog Walking
01.2022 - 06.2025
Client Ambassador (Seasonal)
Hillberg & Berk
09.2021 - 11.2021
Maintenance (Seasonal)
Chaparral Residents’ Association
07.2021 - 08.2021
Guest Experience Leader
McDonald's
10.2017 - 06.2021
Crew Member
McDonald's
10.2017 - 06.2021
History Major
ST. Mary’s University
Grade 12 - undefined
Bishop O'Byrne High School
Master Class -
Company of Rogues Actors’ Studio