- Spending time with family, including visiting amusement parks
- Supporting my son’s involvement in sports and school activities
- Family-oriented activities and community events
Marcos Ponce
San Bernardino
Summary
Reliable and motivated worker with experience in warehouse operations, tire shops, and delivery driving with FedEx. Bilingual in English and Spanish with strong customer service and communication skills. Recently earned a high school diploma through an adult education program and eager to continue learning and growing professionally. Known for being dependable, family-oriented, and committed to providing excellent service while seeking opportunities for long-term career advancement.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Warehouse Worker
Empire Workforce Solutions
11.2025 - 12.2025
- Loaded, unloaded, and moved material to and from storage and truck containers.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Tender
Nibbelink Companies
01.2025 - 11.2025
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Increased client satisfaction by providing timely updates on project progress and addressing concerns promptly.
- Enhanced project efficiency by coordinating tasks and effectively managing construction teams.
- Improved workplace safety by implementing and enforcing strict safety guidelines and procedures.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Mixed and poured concrete for variety of projects.
- Provided labor support to carpenters, masons and other skilled trades.
- Helped with erecting scaffolding and ladders.
Delivery Driver
FedEx
08.2024 - 12.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
FedEx
03.2023 - 07.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Expedited deliveries to meet customer deadlines and requirements.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
General Service Technician
Ted Wiens
07.2021 - 03.2023
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
- Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
General Service Technician
Big O Tires
04.2020 - 07.2021
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Streamlined repair processes by effectively managing time spent on individual tasks while maintaining high-quality results.
- Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
Warehouse Worker
Ashley Furniture Warehouse
09.2018 - 04.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Education
High School Diploma -
Redlands Adult School
Redlands, CA06-2025
Skills
Loading and unloading
Material handling
Warehouse operations
Shipping and receiving
Picking and packing
Order preparation
Packaging and labeling
Storage organization
Clear communication
Attention to detail
Heavy lifting
Time management
Problem-solving
Microsoft Excel
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 12 staff members.
Interests
Timeline
Warehouse Worker
Empire Workforce Solutions
11.2025 - 12.2025
Tender
Nibbelink Companies
01.2025 - 11.2025
Delivery Driver
FedEx
08.2024 - 12.2024
Delivery Driver
FedEx
03.2023 - 07.2024
General Service Technician
Ted Wiens
07.2021 - 03.2023
General Service Technician
Big O Tires
04.2020 - 07.2021
Warehouse Worker
Ashley Furniture Warehouse
09.2018 - 04.2020
High School Diploma -
Redlands Adult School