Marcos Moreno
Santa Clara
Summary
Dynamic sales professional with a proven track record at Stevens Creek Mazda, excelling in vehicle sales and customer relationship management. Recognized for training new hires and achieving superior Customer Satisfaction Index scores, I leverage strong presentation skills and a commitment to customer satisfaction to drive sales success and enhance team performance.
Overview
8
8
years of professional experience
Work History
Sales
Stevens Creek Mazda
San Jose
06.2017 - 08.2025
Facilitated vehicle sales while upholding exceptional customer service standards.
Trained inexperienced new hires to enhance team performance.
Maintained a presentable and organized sales department environment.
Achieved consistently high Customer Satisfaction Index (CSI) scores above district average.
Skills
- Vehicle sales
- Customer relationship management
- Training and development
- Customer satisfaction improvement
- Sales process optimization
- Presentation skills
Accomplishments
- Sales Associate of the year for 2022
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales
Stevens Creek Mazda
06.2017 - 08.2025
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