Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcos Leopolto

Summary

Experienced with coordinating administrative functions to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.

Overview

5
5
years of professional experience

Work History

Administrative Coordinator

Aldo Group
09.2022 - 04.2025
  • Use the Go-To-Market calendar to coordinate all stakeholders through periods of General sample ordering
  • Enter all General sample orders in the Product Lifecycle Management system (PLM) and share with Vendors by GTM calendar deadline
  • Use PLM reporting to produce Delivery Follow-up (DFU) Dashboards for General samples
  • Lead all DFU communication with Vendors so that General samples are received by GTM deadline
  • Liaise with brand teams on DFU feedback for General samples, received by Vendors
  • Receive, sort & systematically log inbound General samples, using PLM
  • Liaise with Product Development (PD) teams to ensure timely approvals are provided for all General samples received
  • Manage the organization of outbound samples for brand activities
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

Warehouse Clerk

ALDO Group
01.2022 - 09.2022
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.

Costumer Service

LeBilboquet/Felix&Norton
08.2020 - 08.2021
  • Provided excellent customer service, addressing concerns promptly and professionally.
  • Exceeded sales goals through exceptional customer service and product knowledge.
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Advise and assist customers with our range of in-store products;
  • Prepare high-quality third-wave coffee while following hygiene and safety protocols;
  • Operate a cash register;
  • Prepare other quality beverages and serve ice cream and cookies;
  • Build strong relationships with customers and ensure their satisfaction by delivering high-quality, personalized service;
  • Arrange products on displays according to established merchandising standards;
  • Participate in daily store operations (inventory, orders, etc.);
  • Maintain cleanliness and safety of the premises, including the upkeep of tools and equipment;
  • Comply with kitchen-related policies, procedures, and service standards;
  • Perform any other related tasks as required.

Education

DVS - Sales

CSS Marguerite-Bourgeoys
Montreal, QC
10-2022

Bachelor of Architecture - Architecture

IUPSM
Caracas, VE
09-2018

Certificate - Revit Architecture

Institute ARTS
Doral, FL
10-2017

High School Diploma -

U.E.P "Obra Del Buen Consejo"
Caracas, VE
05-2014

Skills

  • Data entry
  • Time management
  • File organization
  • Microsoft Excel
  • Document management
  • Office administration
  • Data collection
  • Inventory management
  • Customer database systems
  • Report analysis
  • Attention to detail

Languages

English
Professional Working
French
Professional Working
Spanish
Native or Bilingual

Timeline

Administrative Coordinator

Aldo Group
09.2022 - 04.2025

Warehouse Clerk

ALDO Group
01.2022 - 09.2022

Costumer Service

LeBilboquet/Felix&Norton
08.2020 - 08.2021

DVS - Sales

CSS Marguerite-Bourgeoys

Bachelor of Architecture - Architecture

IUPSM

Certificate - Revit Architecture

Institute ARTS

High School Diploma -

U.E.P "Obra Del Buen Consejo"
Marcos Leopolto