Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marcos Leon

Berkeley

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability. Skilled in managing multiple tasks. Excellent communication skills.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

NCS Security
05.2023 - 06.2025
  • Monitored designated zones to maintain safety and security of premises, personnel, and visitors.
  • Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
  • Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
  • Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
  • Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures

Server

Limon Rotisserie, Oakland
04.2022 - 05.2023
  • Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards

Server

Chevy’s Fresh Mex, Emeryville
01.2021 - 04.2022
  • Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
  • Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
  • Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
  • Consistently achieved sales targets through suggestive selling techniques and upselling strategies
  • Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
  • Efficiently managed time during busy periods by prioritizing tasks based on urgency while maintaining attention to detail

Sales Associate

AT&T(Cricket Wireless), Berkeley
07.2019 - 01.2021
  • Developed successful prospecting strategies leading to a rise in new customer acquisition.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in improvement with customer satisfaction ratings
  • Negotiated pricing agreements with clients based on volume commitments or long-term contracts
  • Built strong rapport with clients through regular communication channels including phone calls, emails, meetings etc

Education

Associate Of General Studies -

Berkeley City College
Berkeley, CA
01.2020

High School - undefined

Berkeley High School
Berkeley
01.2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Problem Solving
  • Bilingual
  • Security guard license
  • Report writing
  • Physical fitness

Certification

- Food Handler's Certificate

- RBS Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working

Timeline

Security Officer

NCS Security
05.2023 - 06.2025

Server

Limon Rotisserie, Oakland
04.2022 - 05.2023

Server

Chevy’s Fresh Mex, Emeryville
01.2021 - 04.2022

Sales Associate

AT&T(Cricket Wireless), Berkeley
07.2019 - 01.2021

High School - undefined

Berkeley High School

Associate Of General Studies -

Berkeley City College

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Marcos Leon