Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcos Gomez

Santa Fe Springs

Summary

Seasoned Operations Manager with a proven record of implementing new efficiencies, cost reductions & strategies enhancing logistics management at Ramp Logistics. Spearheading the day to day operations, developing teams & departments from the ground up for success & consistency. Managing day to day operations to ensure inbound & outbound is accurate & within our SLA's while establishing KPI's.

Overview

12
12
years of professional experience

Work History

Director of Operations

Ramp Logistics
10.2023 - Current

Work closely with President to expand footprint across 4 states & improve operations nationally. Standardize internal processes to improve efficiencies that increased order fulfillment while reducing costs & maintaining accurate inventory.

  • Responsible for opening new warehouses from ground zero totaling over 300k sq ft across different States.
  • Trained & developed leadership groups for new locations resulting.
  • Excelled in turnaround times resulting in outstanding client & customer feedback.
  • Improved operational efficiencies by streamlining processes and implementing innovative solutions.
  • Achieved high throughput goals across all locations as a result of improved process focus.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Sourced & formed strong partnerships with vendors & suppliers to improve collaboration and ensure alignment with business requirements.

Operations Manager

Ramp Logistics
03.2021 - 09.2023

Worked closely with Operations VP to expand footprint & improve operations globally. Set & enforced internal processes to improve efficiencies that increased order fulfillment while reducing costs & maintaining accurate inventory. Developed existing personal & established new lead/supervisor roles to create organizational structure across several warehouses. Managed 120+ employees. Oversaw inbound client inventory & outbound order fulfillment to ensure services were within SLA's.

  • Responsible for opening new warehouses from ground zero totaling over 300k sq ft across different States while managing base warehouse in CA.
  • Created & implemented SOPs for several processes including standardizing Inventories, cycle counts, inbound & outbound procedures.
  • Managed inventories for 35+ clients including mid sized casual apparel , high volume athletic wear & luxury street-wear.
  • Trained & developed new & existing roles including Warehouse manager, shift supervisors & debarment leads.
  • Partnered with vendors and suppliers to source & budget necessary supplies for order fulfillment.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices that minimized picking, packing & overall travel time.
  • Interviewed and hired strong candidates for team openings utilizing job boards & temp agency sourcing.
  • Utilized WMS to manage all aspects of our inbound, outbound, inventory & traffic departments.

Associate Manager - Operations

Tapestry - Coach New York
02.2015 - 03.2020

Working closely with General Manager, Store Managers & Associate managers to maintain appropriate inventory levels & increase operations efficiencies. Oversee all activities of operations including inventory management for several categories (Luxury Bags, Apparel, Shoes & Accessories). Fulfill orders for high volume clientell & fulfill online orders.

  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Improved inventory shrink from .09% to .04% by implementing improved cycle count efficiencies.
  • Reduced overstock & increased sales of slow moving product by working with general managers on marketing strategies.
  • Managed distribution of offsite warehouse comprising of a 30 employees reporting to the departments of receiving, processing & replenishment.
  • Organized & coordinated successful quarterly & yearly cycle counts of over 300k units.
  • Managed & coordinated the opening of 20k sq. ft. offsite warehouser including shelving, product & processing stations.
  • Mentored, cross-trained & empowered team to build better communication, efficiencies & performance practices.
  • Participated in Sales & Marketing meetings with general & store managers to analyze product turnover & sales opportunities.
  • Worked closely with Visual management to ensure new product was processed & ready for floorsets.
  • Set-forth SOP's & established KPI's to enhance team productivity & created a more well rounded team.

Assistant Manager - Operations

Tapestry - Coach New York
10.2012 - 02.2015

Working closely with Operations Manager & warehouse leads to oversee operations, process & control inventory. Responsible for the inventory control of warehouse with over 5 thousand SKU numbers including hand bag, apparel, shoes & accessories for dual genders California region. Oversee the daily inventory activity including processing & distribution of product to outlets & bulk buyers.

  • Decrease travel time of product through product placement.
  • Improve processing speeds through implementation of processing methods.
  • Increase inventory cycle count accuracy to 98% by improving methods while decreasing labor hours needed.
  • Establish SOPs and work instructions for processing & fulfilling distribution orders.
  • Performed quarterly & yearly physical inventory in warehouse resulting in more efficient & counting methods.
  • Worked through Warehouse Leads & processing team to create smart product placement & reduce damaged items.
  • Receive, process & properly organize daily shipment of 5k-8k units.

Staff Accountant

Hillside Memorial Park & Mortuary
04.2020 - 03.2021
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Input financial data and produced reports using Sage to Reconcile Bank Statements.
  • Prepared & presented bi-weekly Cash Flow report to better understand & forecast business Trends.
  • Utilized Sage for reports to Reconcile monthly Pre-prepaid expenses, Property, & Receivable Accounts.
  • Processed & filed daily Cash Receipt payments in accordance with company procedures.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.

Education

Bachelor of Science - Business Management - Accounting

California State University - Fullerton
Fullerton, CA
12.2019

Skills

  • WMS - Manhattan Scale
  • B2B, B2C, EDI fulfillment
  • Cost Reduction Strategies
  • Team Leadership
  • KPI tracking
  • Windows office Experienced (excel)
  • Project Management
  • Accounting background

Timeline

Director of Operations

Ramp Logistics
10.2023 - Current

Operations Manager

Ramp Logistics
03.2021 - 09.2023

Staff Accountant

Hillside Memorial Park & Mortuary
04.2020 - 03.2021

Associate Manager - Operations

Tapestry - Coach New York
02.2015 - 03.2020

Assistant Manager - Operations

Tapestry - Coach New York
10.2012 - 02.2015

Bachelor of Science - Business Management - Accounting

California State University - Fullerton
Marcos Gomez