Marc-Olivier Boulanger
Summary
Dynamic assistant grocery store manager with expertise in merchandising strategies and employee training at Metro Grocery Store. Enhanced customer satisfaction and sales through effective promotions and teamwork. Optimized inventory management, reducing waste by 15%. Proven ability to adapt quickly in fast-paced environments, fostering collaboration and achieving store goals.
Experienced with inventory management, customer service, and team leadership. Utilizes effective communication and organizational skills to maintain store efficiency. Track record of implementing process improvements and resolving operational challenges.
Professional with solid experience in grocery retail management. Known for driving team success and achieving operational goals through effective collaboration and adaptability. Skilled in inventory management, customer service, and staff training, always ensuring smooth store operations and high standards. Dependable and flexible, ready to contribute to store success.
Overview
5
5
years of professional experience
Work History
Assistant Grocery Store Manager
Metro Grocery Store
Québec, QC
06.2025 - 09.2025
- Assisted in daily store operations, ensuring efficient product flow and customer service excellence.
- Supported inventory management processes, including stock replenishment and organization.
- Maintained cleanliness and safety standards throughout the grocery store environment.
- Engaged with customers to address inquiries, resolve issues, and enhance shopping experience.
- Collaborated with team members to implement promotional displays and merchandising strategies.
- Adapting quickly to changing tasks while maintaining a positive attitude in a fast-paced environment.
- Performed key tasks to promote inviting grocery store appearance.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
- Enhanced customer satisfaction by addressing and resolving complaints quickly and professionally.
- Optimized product placement on shelves, maximizing visibility and customer engagement with merchandise.
- Established clear communication channels among team members, fostering collaboration toward shared goals and objectives.
- Collaborated with store manager to develop goals and objectives for continuous improvement in store operations.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Grocery Store Stocker
Metro Grocery Store
01.2024 - 06.2025
- Provided excellent customer service by responding promptly to inquiries and assisting shoppers as needed.
- Participated in training sessions to improve knowledge of store policies and product offerings.
- Improved product availability by efficiently restocking shelves and organizing inventory.
- Participated in ongoing training sessions to stay updated on current best practices for grocery stocking procedures.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Grocery Store Stocker
IGA Supermarket
09.2023 - 01.2024
- Reduced spoilage levels by rotating perishable products and properly disposing of expired items.
- Streamlined restocking process by organizing backroom storage areas for easy access to products.
- Coordinated with department managers to ensure adequate stock levels were maintained throughout the store.
Grocery Store Stocker
Provigo
06.2020 - 09.2022
- Stocked shelves with products, ensuring optimal organization and accessibility for customers.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Maintained cleanliness and safety standards throughout store areas to enhance customer experience.
- Collaborated with team members to execute product displays and promotional setups effectively.
- Learned operational procedures for equipment use, including pallet jacks and hand trucks.
- Adapted quickly to new processes, demonstrating flexibility in a fast-paced environment.
- Increased efficiency in stocking tasks by utilizing proper equipment such as pallet jacks, hand trucks, or ladders when necessary.
- Assisted in inventory management by conducting regular counts, verifying stock levels, and reporting discrepancies to management.
- Boosted sales potential by creating attractive end cap displays that showcased featured products or promotions.
- Facilitated smoother workflow among team members through clear communication regarding task assignments and progress updates.
- Collaborated with team members to complete stocking tasks quickly during peak hours for a seamless shopping experience.
- Maintained effective team member communication.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained store assets with effective loss prevention strategies.
Education
High School Diploma -
Camaradière
Québec, QC01-2025
Skills
- Store operations
- Employee training
- Merchandising strategies
- Scheduling coordination
- Stock control
- Coordination of inventory
- Visual merchandising
- Store maintenance
- Workflow planning
- Ordering of products
- Store opening
- Positive attitude
- Teamwork
- Multitasking
- Customer relationship management
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Assistant Grocery Store Manager
Metro Grocery Store
06.2025 - 09.2025
Grocery Store Stocker
Metro Grocery Store
01.2024 - 06.2025
Grocery Store Stocker
IGA Supermarket
09.2023 - 01.2024
Grocery Store Stocker
Provigo
06.2020 - 09.2022
High School Diploma -
Camaradière